Specialist Customer Service

hace 2 semanas

Buenos Aires, Argentina Adidas A tiempo completo

Purpose & Overall Relevance for the Organization:

  • To support the Wholesale business to achieve sales and market strategy objectives
To ensure a reliable, adequate and competitive customer service level for all adidas and Key Accounts- Key Responsibilities:

  • Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders, off-price orders, direct shipments)
  • Managing the customer order books, ensuring it is always updated according to the customer's and company's needs and requirements, including the monitoring of electronic receipts for errors and correcting these errors using the tools provided (e.g. SASnet, EDI, missing article master data), revising fulfilment vs customer purchase orders, and shifting OB between shipto's
  • Compiling various orderrelated analyses and reports at the request of customers, sales reps or other related internal teams, concerning customer's open order book & order conversion, returns and claims tracking, monitoring of cancellations and credit/delivery blocks, launches, prepack promotions, etc.
  • Forwarding new customer setups and customer master data change requests from customers and sales team to CMD managers in Finance
  • Special Handling coordination for new enquiries and changes
  • Processing returns and complaints in line with the policy regulations while cooperating intensively with internal and external logistics partners (forwarding companies, inbound and outbound, warehouses), as well as with Finance and the insurance department
  • Extensively tracking forwarded deliveries and package deliveries and initiating escalation in the event of delays and irregularities
  • Support Sports marketing in processing of promo orders
  • Búsqueda laboral equitativa
  • El empleador sólo podrá solicitarle la información estrictamente necesaria para el desempeño del trabajo que se ofrece.
Ley N°6471AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME.

WE FOSTER THE ATHLETE'S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE:
THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE:
Speak up when you see an opportunity; step up when you see a need.

OWNERSHIP:
Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION:
Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY:
Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY:
Play by the rules. Hold yourself and others accountable to our company's standards.

RESPECT:
Value all players. Display empathy, be inclusive and show dignity to all.

ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
***- JOB TITLE:
  • Specialist Customer Service
  • BRAND:
- adidas
  • LOCATION:
  • Buenos Aires
  • TEAM:
  • Sales
  • STATE:
  • B
  • COUNTRY/REGION:
  • AR
  • CONTRACT TYPE:
  • Full time
  • NUMBER:

DATE:

  • Jul 28, 2023

  • Customer Service Specialist

    hace 4 semanas

    Buenos Aires, Argentina GBS Group A tiempo completo

    **Client Services Specialist** - Customer Success_ **Compensation**: $8.00 - $10.00/hour **Location**:International Contractor **Job Type**:Full-Time **Minimum Experience**: Intermediate-level **_ To be considered for this position you must be fully Bilingual in English & Spanish._** As a Client Services Specialist at GBS Group you will work closely...

  • Customer Service Specialist

    hace 2 semanas

    Buenos Aires, Argentina GBS Group A tiempo completo

    Client Services Specialist Customer Success_Compensation: $8.00 - $10.00/hourLocation:International ContractorJob Type:Full-TimeMinimum Experience: Intermediate-level_ To be considered for this position you must be fully Bilingual in English & Spanish._As a Client Services Specialist at GBS Group you will work closely with Client Success Team. Client...

  • Customer Service Specialist

    hace 2 meses

    Buenos Aires, Argentina Aerial Optic A tiempo completo

    **I CARE** , Integrity, Commitment, Advocacy, Respect, Excellence. To some, these may be mere words, remnants of a time when companies embraced their history and delivered on their promises. At Aerial Optic, LLC we live these Core Values every day. **Position Description**: The Customer Service Specialist will interact with the company’s customers by...

  • CUSTOMER SERVICE SPECIALIST REMOTO, GANA 350 DÓLARES

    hace 2 días

    Buenos Aires, Argentina Kids Fairyland A tiempo completo

    Kids Fairyland, empresa de eventos infantiles, busca Customer Service Specialist** PUEDES APLICAR DESDE CUALQUIER PARTE DE LATINOAMERICA***Requisitos:*- Experiencia comprobada e indispensable en customer service (mínimo 3 años)- Inglés avanzado- Experiencia en asistencia virtual- Atención al detalle- Habilidades de negociación para resolver quejas de...

  • Social Media Customer Service Specialist

    hace 2 semanas

    Buenos Aires, Argentina Assurant A tiempo completo

    Job Purpose As a social brand ambassador in a customer facing role, the Social Media Customer Service Specialist is committed to identifying customer inquiries and needs within relevant social media conversations across social listening and multiple channels. Once identified, the Social Media Customer Service Specialist works with cross-functional...

  • Customer Service Specialist

    hace 2 meses

    Buenos Aires, Argentina Chevron A tiempo completo

    Overview: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America Lubricants business. Responsibilities for this position may include but are not limited to: - Analyzes customer problems situations related to invalid entry of master data, pricing master data or billing information to determine a...

  • Customer Service Specialist

    hace 2 meses

    Buenos Aires, Argentina Chevron A tiempo completo

    **Overview**:Buenos Aires Downstream Service Center, provides back office and customer service support to the North America Lubricants business. **Responsibilities for this position may include but are not limited to**: - Analyzes customer problems situations related to invalid entry of master data, pricing master data or billing information to determine a...

  • Social Media Customer Service Specialist

    hace 2 semanas

    Buenos Aires, Argentina Assurant A tiempo completo

    **Job Purpose** As a social brand ambassador in a customer facing role, the Social Media Customer Service Specialist is committed to identifying customer inquiries and needs within relevant social media conversations across social listening and multiple channels. Once identified, the Social Media Customer Service Specialist works with cross-functional...

  • Customer Care Specialist

    hace 3 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position: Customer Care Specialist** **Schedule and work modality**: 11 am to 8 pm (GMT -3). Days off: Sundays and Thursdays. Fully Remote* **Compensation**:948,75 USD/monthly At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are...

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position: Customer Care Specialist** **Schedule and work modality**: 3 pm to 00 am (GMT -3). Days off: Sundays and Mondays. Fully Remote* **Compensation**:1011,71 USD/monthly At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are...

  • Customer Service Agent

    hace 4 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    At Fluid Truck our top priority is to provide our customers with a world-class experience. The ** Customer Care Specialist** will play a key role within the company to ensure we are exceeding our customer’s expectations. Our Customer Care Specialists go above and beyond for our customers and leave no stone unturned when solving customer issues. **As a...

  • Customer Service Specialist

    hace 2 semanas

    Buenos Aires, Argentina Chevron A tiempo completo

    Overview:Buenos Aires Downstream Service Center, provides back office and customer service support to the North America Lubricants business.Responsibilities for this position may include but are not limited to:Analyzes customer problems situations related to invalid entry of master data, pricing master data or billing information to determine a resolution....

  • Customer Success and Review Specialist

    hace 2 semanas

    Buenos Aires, Argentina J. Blanton Plumbing A tiempo completo

    **Customer Success and Review Specialist** Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on...

  • Customer Care Specialist

    hace 3 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position**: Customer Care Specialist **Schedule and work modality**:3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote* At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the...

  • Customer Care Specialist

    hace 1 semana

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    **Position: Customer Care Specialist** **Schedule and work modality**: 3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote* **Compensation**:862 USD/monthly At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care...

  • Social Media Customer Service Specialist

    hace 2 semanas

    Buenos Aires, Argentina Assurant A tiempo completo

    Job PurposeAs a social brand ambassador in a customer facing role, the Social Media Customer Service Specialist is committed to identifying customer inquiries and needs within relevant social media conversations across social listening and multiple channels. Once identified, the Social Media Customer Service Specialist works with cross-functional teams,...

  • Customer Service Agent

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are exceeding our customer's expectations. Our Customer Care Specialists go above and beyond for our customers and leave no stone unturned when solving customer issues.As a Customer Care...

  • Customer Success Specialist

    hace 2 semanas

    Buenos Aires, Argentina Token Metrics A tiempo completo

    Token Metrics is seeking a Cryptocurrency Customer Support Specialist that excels in meeting cryptocurrency customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction.To be successful as a...

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Position: Customer Care SpecialistSchedule and work modality: 11 am to 8 pm (GMT -3)Days off:Sundays and Thursdays. Fully Remote*Compensation:948,75 USD/monthlyAt Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to ensure we are exceeding our...

  • Customer Care Specialist

    hace 2 semanas

    Buenos Aires, Argentina Fluid Truck A tiempo completo

    Position: Customer Care SpecialistSchedule and work modality:3 pm to 00 am (GMT -3) The working schedule includes working during the weekend (3 during the week and 2 on the weekend). Fully Remote*At Fluid Truck our top priority is to provide our customers with a world-class experience. The Customer Care Specialist will play a key role within the company to...