Customer Service Specialist

hace 2 semanas


Buenos Aires, Argentina Chevron A tiempo completo

Overview:
Buenos Aires Downstream Service Center, provides back office and customer service support to the North America Lubricants business.

Responsibilities for this position may include but are not limited to:

  • Analyzes customer problems situations related to invalid entry of master data, pricing master data or billing information to determine a resolution.
  • Continuously seeks ways to streamline admin requirements of customers in support of improving process efficiency where appropriate.
  • Improves continual learning building of expertise on SAP billing and pricing processes.
  • Partners with Lubricants Business Support Team Customer Sales Associates in support of the order to cash processes and ensure ease for customer that includes special handling requests.
  • Called on to assist in customer integrations, quality improvement teams, and other projects that require billing and pricing knowledge.
  • Act as a Critical Processor.
  • Resource person for both billing and pricing processes

Required Qualifications:

  • Bachelor's Degree holder or student
  • Good in oral and written English communication with analytical and problemsolving skills
  • Keen to details
  • Can multitask and work independently
  • Must be a good team player
  • Experience working in Shared Service Centers or related/similar.
  • Advanced English level.
  • Working and communicate with people of diverse cultural backgrounds.

Preferred Qualifications:

  • Degree in Business Administration
  • SAP
  • Salesforce
  • Microsoft Office

Relocation Options:

Relocation
will not be considered.

International Considerations:

Expatriate assignments
will not be considered.


Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron participates in E-Verify in certain locations as required by law.

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