Senior .NET Contact Center Engineer

hace 5 meses

Buenos Aires, Argentina Miratech A tiempo completo

**Company Description**

**Who we are**

Miratech is a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. Our highly professional team achieves success with 99% of IT projects in financial, telecommunication and technology domains since Miratech inception in 1989. Technical complexity is our passion, stability is our standard, friendly work environment is our style. We empower our employees to grow together with the company, to achieve ambitious goals, to be a part of international relentless team which helps the visionaries to change the world.

We seeking for Senior Software Engineer with expertise in.Net
The Services Group oversees the cutting-edge cloud-first media and telephony platform, powered by an API-consumed infrastructure. This dynamic platform encompasses voice and video services, media control, device management, and intricate business logic. We're in search of a Database Specialist deeply passionate about cloud software development. Your role involves crafting efficient, high-capacity service solutions, with a server-centric approach. You'll dive into relational and non-relational databases, with a primary focus on operational support and development. Leveraging your expertise in process optimization, problem-solving, coding, performance tuning, and recovery techniques, you'll ensure the delivery of top-tier service to our valued customers.

**Responsibilities**
- Excellent analytical, problem-solving, and troubleshooting abilities.
- Participation in walkthroughs, inspections, reviews, and onshore group meetings.
- Ensuring compliance with project-defined standards and processes.
- Contribution to design discussions and offering project design suggestions.
- Ownership of deliveries for assigned projects and incidents.
- Conversion of functional designs provided by PO into technical designs and implementation of suggested changes.
- Ownership of the development environment for projects under execution.
- Execution of Unit Testing (Planning, Preparation & Execution).
- Communication and interaction with relevant areas regarding problems, changes, and enhancements that may impact data, workflow, and/or functionality within SDLC.

**Qualifications**
- 4+ years of SDLC experience with.NET framework 2.0, 3.5, 4.0, and CORE.
- Proficiency in asp.net, C#, and SQL Server 2012, 2016, 2019.
- Familiarity with server technologies (Windows 2012, Windows 2016) and client technologies (HTML, DHTML, XML, WCF, AJAX, WPF, Angular).
- Ability to conduct Unit Testing (Plan, Prepare, Execute) and knowledge of configuration management tools like TFS, Jenkins, and Github.
- Experience in LINQ, Entity Framework, IIS 6.0, 7.5, Microsoft Azure, HTML5, and JavaScript.
- Experience with Web API and expertise in the Contact Center domain, including developing CTI integrations with Cisco and Avaya call management systems.

**We offer**:

- **Culture of Relentless Performance**: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- **Competitive Pay and Benefits**: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- **Work From Anywhere Culture**: make the most of the flexibility that comes with remote work.
- **Growth Mindset**: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- **Global Impact**: collaborate on impactful projects for top global clients and shape the future of industries.
- **Welcoming Multicultural Environment**: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- **Social Sustainability Values**: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Pay: $21,000.00 - $26,000.00 per month

Application Question(s):

- Could you please share your link to Linkedin?
- What are your salary expectations from the new company?
- Do you have any experience working with Contact Centers or in the telecommunications domain? If yes, please specify the technologies or call management systems you have experience working with.
- Do you have experience with web APIs and expertise in the Contact Center domain, including building CTI integrations with Cisco and Avaya call management systems?
- Could you specify your notice period? If you’re currently on a service notice period, what is your last working day?

  • Senior Engineer Contact Center Call Routing

    hace 4 meses

    Buenos Aires, Argentina BETSOL A tiempo completo

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Senior Engineer Contact Center Call Routing

    hace 5 meses

    Buenos Aires, Argentina BETSOL A tiempo completo

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Senior Engineer Contact Center Call Routing

    hace 5 meses

    Buenos Aires, Argentina BETSOL A tiempo completo

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Verint Voice Contact Center Engineer

    hace 4 meses

    Buenos Aires, Argentina BETSOL A tiempo completo

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Senior Engineer Five9 Contact Center Call Routing

    hace 5 meses

    Buenos Aires, Argentina BETSOL A tiempo completo

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Asesor/a Call Center

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    Oferta de trabajo: Asesor/a de Call Center en MJ Contact Center MJ Contact Center, una empresa líder en la industria de los servicios de atención al cliente, está en búsqueda de un/a asesor/a de call center altamente motivado/a para unirse a nuestro equipo dinámico. Si tienes habilidades excepcionales de comunicación, una actitud positiva y...

  • Gerente de Call Center

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    MJ CONTACT CENTER está en busca de un profesional altamente motivado y experimentado para unirse a nuestro equipo como Gerente de Call Center. Como Gerente de Call Center, serás responsable de liderar y supervisar todas las operaciones del centro de llamadas, garantizando un excelente servicio al cliente y la máxima eficiencia...

  • Agente Call Center

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Únete a nuestro equipo de MJ CONTACT CENTER como Agente de Call Center! En MJ CONTACT CENTER, una empresa líder en el sector de atención al cliente, buscamos personas apasionadas por brindar un excelente servicio a nuestros clientes. Si te consideras una persona empática, comunicativa y con habilidades para resolver problemas, ¡esta es tu...

  • Asesor/a Call Center Ventas

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    MJ Contact Center, una empresa líder en el sector de contact center y atención al cliente, está en búsqueda de un/a Asesor/a de Call Center con experiência en ventas para fortalecer nuestro equipo. Si eres una persona proactiva, orientada a resultados y apasionada por la atención al cliente, esta es tu oportunidad de formar parte de una empresa...

  • Asesor/a Comercial Call Center

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Oferta de trabajo para asesor/a comercial call center en MJ CONTACT CENTER! Buscamos un/a asesor/a comercial call center altamente motivado/a y orientado/a a los resultados para unirse a nuestro equipo en MJ CONTACT CENTER. Serás responsable de proporcionar un excelente servicio al cliente y de realizar ventas a través de llamadas telefónicas...

  • Asesor/a Comercial Call Center

    hace 5 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    Oferta de trabajo: Asesor/a Comercial Call Center MJ CONTACT CENTER, una reconocida empresa en el sector de servicios de atención al cliente, está en busca de un talento excepcional para incorporarse a nuestro equipo como Asesor/a Comercial Call Center. Si eres una persona orientada a resultados, apasionada por las ventas y cuentas con habilidades de...

  • Asesor/a Comercial Call Center

    hace 5 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    Oferta de trabajo: Asesor/a Comercial Call Center MJ CONTACT CENTER, una reconocida empresa en el sector de servicios de atención al cliente, está en busca de un talento excepcional para incorporarse a nuestro equipo como Asesor/a Comercial Call Center. Si eres una persona orientada a resultados, apasionada por las ventas y cuentas con habilidades de...

  • Asesor/a Comercial Call Center

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Estamos buscando un asesor/a comercial con experiência en call center para unirse a nuestro equipo en MJ CONTACT CENTER! Somos una empresa líder en el sector de servicios de atención al cliente y nos encontramos en constante crecimiento. **Requisitos**: 1. Experiência previa como asesor/a comercial en un call center. 2. Excelente habilidades de...

  • Operario Call Center

    hace 4 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Estamos reclutando operarios para nuestro call center! Si te apasiona el servicio al cliente y tienes habilidades para brindar una excelente atención telefónica, ¡esta es tu oportunidad! En nuestra empresa, nos dedicamos a proporcionar soluciones de comunicación efectivas a nuestros clientes. Como operario de call center, serás el punto de contacto...

  • Operario Call Center

    hace 5 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Estamos reclutando operarios para nuestro call center! Si te apasiona el servicio al cliente y tienes habilidades para brindar una excelente atención telefónica, ¡esta es tu oportunidad! En nuestra empresa, nos dedicamos a proporcionar soluciones de comunicación efectivas a nuestros clientes. Como operario de call center, serás el punto de...

  • Asesor Comercial

    hace 5 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Estamos contratando Asesores Comerciales (Call Center) entusiastas y motivados para unirse a nuestro equipo! Como Asesor Comercial, serás responsable de establecer contacto con los clientes potenciales a través de llamadas telefónicas y promocionar nuestros productos y servicios. Buscamos a personas ambiciosas que disfruten del trato con el cliente y...

  • Product Owner

    hace 4 meses

    Buenos Aires, Argentina BETSOL A tiempo completo

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Senior .NET Engineer

    hace 3 semanas

    Buenos Aires, Argentina Softgic A tiempo completo

    At Softgic, we work with the sharpest minds, with those who build, with those who love what they do, with those who have a 100% attitude, because that's our #Coolture. Join our purpose of making life easier with technology and be part of our team as a Senior .Net Engineer. Responsibilities: 1. Design and develop high-quality code and features with a high...

  • Estore Contact Center Responsible

    hace 5 meses

    Buenos Aires, Argentina Samsung Electronics A tiempo completo

    Position Summary Responsable por el correcto funcionamiento del Contact Center para la operación del Online Business. Role and Responsibilities - Principal responsable por la operación posventa a través del canal de venta online: - Online Team: armado y análisis de reportes, gestión de reuniones semanales de calibración - Service Team: seguimiento...

  • Vendedor de Planes de Ahorro

    hace 5 meses

    Buenos Aires, Argentina MJ CONTACT CENTER A tiempo completo

    ¡Únete a nuestro equipo de vendedores en MJ CONTACT CENTER y descubre una emocionante oportunidad de carrera en el sector de ventas de planes de ahorro! Estamos buscando vendedores motivados y apasionados que sean capaces de brindar un excelente servicio al cliente mientras alcanzan objetivos de venta ambiciosos. Como vendedor de planes de ahorro en MJ...