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Account Manager, Mid Market
hace 4 meses
Account Manager, Mid Market (Mexico) Responsibilities:
- Support our advertising customers by several channels such as - phone, in person meetings and video conferences and deliver consultative support and education on our Meta products
- Support our clients in managing their strategy and needs
- Perform data analysis and execute data-informed initiatives that will improve our customer experience and drive business growth
- Support and lead strategic programs to grow our business through reactive and proactive service initiatives
- Identify trends and develop solutions to optimize team workflows and scale our operations
- Work cross-functionally with sales, marketing and product teams within Meta
- BA or BS degree or equivalent experience
- Communication skills (both written and verbal) and comfortable in engaging communication on any level
- 3+ years experience on media sales and support experience - agency, online advertising and marketing experience .
- Ability to think high-level about product strategy and vision
- Passionate about ensuring world-class customer service and delighting clients
- Fluent English
- Prior experience with data or product analysis or similar technical role