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Mdq 2 Field Services

hace 3 meses


Buenos Aires, Argentina DXC Technology A tiempo completo

_ Responsibilities:
_


  • Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
  • Handle Customerrelation problems promptly and appropriately, escalate issues according to established procedures.
  • Provide software service, post
- sales or service delivery support for local accounts on standard systems.

  • Respond to service, product, technical, and Customer
- relations questions.

_ Education and Experience Required:
_

Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience.


_ Knowledge and Skills:
_


  • Thorough knowledge of organization and policies.
  • Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problemsolving skills.
  • Ability to build and maintain ongoing relationships with customers, peers and support partners.
  • Ability to perform while under highpressure situations.