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Mdq 2 Field Services
hace 3 meses
_ Responsibilities:
_
- Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
- Handle Customerrelation problems promptly and appropriately, escalate issues according to established procedures.
- Provide software service, post
- Respond to service, product, technical, and Customer
_ Education and Experience Required:
_
Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience.
_ Knowledge and Skills:
_
- Thorough knowledge of organization and policies.
- Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problemsolving skills.
- Ability to build and maintain ongoing relationships with customers, peers and support partners.
- Ability to perform while under highpressure situations.