Property Coordinator Administrator
hace 2 meses
We are a fast-growing property management company, United Field Services, Inc., dedicated to providing top-notch service to our clients and tenants. Our diverse portfolio of residential properties requires a skilled and motivated Property Coordinator to focus on assigning work orders and managing communication with vendors and tenants.
Key Responsibilities:
- Work Order Management:
- Review and prioritize incoming work orders for maintenance and repairs, ensuring timely and satisfactory completion.
- Identify and select the appropriate vendors or contractors for each task based on the issue's nature, urgency, and location.
- Create and dispatch work orders, providing detailed instructions and necessary access information.
- Track the status of work orders to ensure compliance with company policies and procedures.
- Vendor Communication:
- Establish and maintain strong working relationships with vendors and contractors, ensuring seamless communication and coordination.
- Coordinate schedules and confirm appointments with vendors for on-site work, minimizing disruptions to tenants.
- Communicate any special instructions or requirements to vendors, ensuring quality of work and timely completion.
- Monitor vendor performance and quality of work, providing feedback and recommendations for improvement.
- Tenant Communication:
- Serve as the primary point of contact for tenants regarding maintenance and repair issues, providing prompt and professional communication.
- Inform tenants of scheduled maintenance, expected timelines, and any disruptions, ensuring transparency and trust.
- Address tenant inquiries and concerns promptly, resolving issues efficiently and effectively.
- Follow up with tenants after work completion to ensure satisfaction and gather feedback.
- Record Keeping and Reporting:
- Maintain accurate records of work orders, vendor interactions, and tenant communications, ensuring compliance with company policies and procedures.
- Prepare reports on work order status, vendor performance, and tenant feedback, providing valuable insights for business growth.
Requirements:
Fluency in English: Must be fluent in English (both written and spoken) to effectively communicate with vendors, tenants, and colleagues.
Previous Experience: Previous experience in property management, customer service, or a related field is preferred, but not required.
Skills:
- Strong organizational skills and attention to detail to manage multiple work orders and priorities.
- Excellent communication and interpersonal skills to build strong relationships with vendors, tenants, and colleagues.
- Ability to multitask and manage time effectively in a fast-paced environment, prioritizing tasks and deadlines.
- Proficiency in using property management software and other digital tools to streamline work order management and communication.
- Ability to work independently and remotely, with minimal supervision.
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