Customer Support Engineer

hace 3 semanas


Buenos Aires, Argentina SupportYourApp A tiempo completo

Are you a technical enthusiast with a knack for designing and implementing robust solutions behind the scenes?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join us a
Customer Support Engineer for a platform that provides a secure and reproducible environment for product demos. Thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takes

What you will do:

  • Take ownership of issues, triage them, and troubleshoot them until they're resolved
  • Manage escalated issues and ensuring that customers are informed of progress in a timely manner
  • Maintain working knowledge of the products and services

What you need to succeed in this role:

  • Excellent English communication skills (at least C1 for both spoken and written)
  • Possess at least one web development skills (HTML, CSS, JavaScript, web services)
  • Previous experience in customer service with a technical focus
  • Knowledge and skills to reuse and troubleshoot JavaScript snippets
  • Ability to adapt to new and dynamic environments
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbpsdownload and 40 Mbpsupload)

Will be a great plus:

  • Degree in computer science or information technology

Benefits and Perks:

  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Worklife balance
  • Responsive management interested in your growth and longlasting cooperation
  • Greenhouse conditions for selfdevelopment

Who we are:


SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.


Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.


We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and
send your CV in English, pointing out your outstanding skills

DISCLAIMER

  • Buenos Aires, Argentina SA technologies inc A tiempo completo

    Looking for a Customer support/DevOps engineer Need someone technical but is more support oriented First point of contact for customers - Helpdesk/service desk - Easters/central Jr-Midlevel Pay: From $10,000.00 per month **Language**: - English (required)

  • Support Engineer

    hace 4 semanas


    Buenos Aires, Argentina MicroStrategy Argentina A tiempo completo

    **Company Description** MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a **Support Engineer** in our Argentina Delivery Center and take your career to the next level! The...

  • Support Engineer

    hace 1 mes


    Buenos Aires, Argentina MicroStrategy Brasil A tiempo completo

    MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a **Support Engineer **in our Argentina Delivery Center and take your career to the next level! The Support Engineer...

  • Support Engineer

    hace 1 mes


    Buenos Aires, Argentina MicroStrategy Services Corp. A tiempo completo

    **Company Description** MicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people. Join us as a Support Engineer in our Argentina Delivery Center and take your career to the next level! The...

  • Support Engineer

    hace 3 semanas


    Buenos Aires, Argentina MicroStrategy Services Corp. A tiempo completo

    Company DescriptionMicroStrategy is a pioneer in the BI + AI industry that transforms organizations into smarter businesses through its innovative data-driven solutions. Our success is built on the talent and energy of smart, engaged people.Join us as a Support Engineer in our Argentina Delivery Center and take your career to the next levelThe Support...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Are you a technical enthusiast with a knack for designing and implementing robust solutions behind the scenes?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join us a **Customer Support Engineer** for a platform that provides a secure and reproducible environment for product demos. Thrive in a...


  • Buenos Aires, Argentina PerkinElmer A tiempo completo

    CSE drive high level customer satisfaction by providing expert service and support to customers in an established timeframe and within an assigned territory or field of expertise. Key focused activities include direct installation, maintenance, performance validation and repair of scientific equipment. Where applicable, use remote and on-site diagnostic...


  • Buenos Aires, Argentina Meta Support A tiempo completo

    Hello, CSRsMy name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.About the company:SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them.Our...

  • Customer Support

    hace 2 semanas


    Buenos Aires, Argentina LowCode Agency, LLC A tiempo completo

    Description LowCode Agency is seeking a highly motivated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional support to our clients' users, ensuring their satisfaction and success with our MVP products. **Responsibilities**: - Troubleshoot and resolve customer issues, escalating...


  • Buenos Aires, Argentina Meta Support A tiempo completo

    Hello, CSRs!My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.About the company:SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with...


  • Buenos Aires, Argentina Meta Support A tiempo completo

    Hello, CSRs!My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.About the company:SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with...


  • Buenos Aires, Argentina Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

  • Customer Support

    hace 3 semanas


    Buenos Aires, Argentina LowCode Agency, LLC A tiempo completo

    LowCode Agency is seeking a highly motivated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional support to our clients' users, ensuring their satisfaction and success with our MVP products.Responsibilities: Troubleshoot and resolve customer issues, escalating technical problems to...


  • Buenos Aires, Argentina Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Buenos Aires, Argentina Hitachi Vantara A tiempo completo

    Buenos Aires, Argentina **Function**: CS&S **Requistion ID**: 1024367 **Job Type**: Meet our Team We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and...

  • Customer Support Lead

    hace 2 semanas


    Buenos Aires, Argentina Third-Party Job Posts A tiempo completo

    Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...


  • Buenos Aires, Argentina REsimpli A tiempo completo

    We are a pioneering SaaS company transforming the real estate industry with our innovative technology solutions. We’re seeking a dynamic Customer Support Executive to bolster our growing team and deliver superior service to our valued clients. **Responsibilities**: 2. Run interactive software demos, showcasing our product’s unique benefits. 3. Log,...


  • Buenos Aires, Argentina Hitachi Vantara A tiempo completo

    Buenos Aires, ArgentinaFunction:CS&SRequistion ID:1024367Job Type:Meet our TeamWe represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to...

  • Customer Success Engineer

    hace 3 semanas


    Buenos Aires, Argentina Baja Nearshore A tiempo completo

    As a Customer Success Engineer, you're the go-to person for our customers, combining technical expertise with empathy to ensure their success. Your responsibilities include: 1. Creating efficient code scanning and dependency checking systems using Maven and Gradle. 2. Being the main tech contact for customers, providing expert advice from initial sales to...

  • Systems Support Engineer

    hace 4 semanas


    Buenos Aires, Argentina Kainos A tiempo completo

    **Our people love the exciting and meaningful work they do, the cutting-edge resources and technology they have access to, the benefits we offer and the great community we’ve built. Want to join them?** **Job Profile title**: Senior Systems Support Engineer **Main purpose of the role & responsibilities in the **business**: As a Senior Systems Support...