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Senior Customer Support Engineer
hace 4 meses
Buenos Aires, Argentina
**Function**:
CS&S
**Requistion ID**:
1024367
**Job Type**:
Meet our Team
We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.
What you’ll be doing
Provide technical support, problem determination assistance, resolves escalated technical support issues, and also responsible for installations and admin tasks regarding HV customer base. Provides specialist technical input/advice to resolve complex issues, including provision of support on proposals to ensure systems availability to the customer.
What you bring to the team
Deep Knowledge of SAN environments
Experience in supporting operating systems (UNIX, Linux, and Windows)
High interpersonal and communication skills
Customer relationship
Availability to cover non-standard working hours and on-duty shifts (including weekends)
Our Company
Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we’d love to hear from you.
Our Values
We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:
Wa - Harmony, Trust, Respect
Makoto - Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin - Pioneering Spirit, Challenge
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