Identity&access Management

Identity&access Management - Team Lead Ops Responsibilities Act as a Shift Lead – Prioritize workload and responsibilities for self and subordinates in order to ensure that Service Level Agreements are satisfied. Must be proficient at all Business As Usual and project related security administration functions; ensuring access is granted in accordance with the Access Security Policy, established standards and procedures, rules and policies. Promotes policy awareness and performs required training for technology users. Implements Information Risk processes; procedures and monitors follow‑up actions. Makes recommendations to senior management regarding policy related strategies, processes and software. Act as Subject Matter Expert (SME) of Information Security products, policies and processes. Provide consulting services to our JPMC business partners as it relates to security access. Coaches junior team members as appropriate. Participate in review and implementation of security related projects for upgrades and new technology as required. Participate in audit support activities, as they pertain to Information Security for both internal and external audits as required. Qualifications Internal Education & Experience 5+ years of related working experience Must have an extensive understanding of information security policies and practices Availability to work Mon - Fri 9 am - 6 pm and some of our National Holidays ACF2 Security software/SQL/Oracle/Sybase Database administration will be an added advantage Must be familiar with service delivery management Must have exceptional analytical skills Must have excellent oral and written communication skills Must have the ability to effectively communicate with all levels of staff and management Must have excellent customer service and interpersonal skills Must be able to independently troubleshoot and resolve complex security access issues Must have good leadership skills Shifts/On‑call/weekend support will be required and will be explicitly communicated and agreed Understanding of key controls and how they impact the business from an operational or systems perspective Good knowledge on Problem, Change and Incident management skills Working knowledge on the following areas: risk, governance, audit management, SOX Key Competencies – Excellent Communication Skills Professional and committed Demonstrate advanced problem‑solving skills Proactive, driven and able to work from their own initiative Flexible with regard to working shifts, on‑call & weekends Work well under pressure Show discretion with use of system authority Team player J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business in a first‑class way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #J-18808-Ljbffr