Client Success Operations Lead

hace 2 días

Buenos Aires, Argentina OpsArmy A tiempo completo

Position Type: Full-TimeLocation: Remote Apply here: The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent high-quality work. This role blends relationship management with people leadership and operational follow-through. You’ll focus on client retention by monitoring account health, resolving concerns, and ensuring service commitments are met. Internally you’ll guide talent through coaching, feedback, and performance alignment, helping teams understand expectations and succeed in their roles. Key Responsibilities Build and maintain strong client relationships focused on retention Monitor account health and surface risks early Support talent through coaching conversations and check-ins Align team output with client expectations and service standards Oversee onboarding and transitions for new team members Track performance trends and operational metrics Ensure SOPs are followed and updated when workflows evolve De‑escalate concerns with clarity, empathy, and solutions Qualifications Background in client success operations or service delivery Experience handling client concerns and long‑term accounts Experience supporting or coaching team members Strong judgment, communication, and follow‑through Comfortable working in fast‑paced remote environments #J-18808-Ljbffr

  • Client Success Operations Lead

    hace 2 semanas

    Buenos Aires, Argentina OpsArmy A tiempo completo

    Client Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...

  • Remote Client Success

    hace 2 días

    Buenos Aires, Argentina OpsArmy A tiempo completo

    A remote operations company is seeking a Client Success Operations Lead to ensure clients are supported and satisfied. The role involves relationship management, coaching talent, and monitoring account health. Candidates should have a background in client success, strong communication skills, and be comfortable in fast-paced environments. This position...

  • Remote Client Success Operations Lead

    hace 2 semanas

    Buenos Aires, Argentina Guidepost Montessori A tiempo completo

    A leading educational organization based in Buenos Aires is seeking a Client Success Operations Lead to ensure client satisfaction and retention. This role involves building strong client relationships, supporting talent through coaching, and monitoring account health to mitigate risks. Ideal candidates have a background in operations or client success and...

  • Remote Client Success Operations Lead

    hace 2 semanas

    Buenos Aires, Argentina Guidepost Montessori A tiempo completo

    A leading educational organization based in Buenos Aires is seeking a Client Success Operations Lead to ensure client satisfaction and retention. This role involves building strong client relationships, supporting talent through coaching, and monitoring account health to mitigate risks. Ideal candidates have a background in operations or client success and...

  • Client Success Operations Lead | Buenos Aires | Remote

    hace 2 semanas

    Buenos Aires, Argentina Guidepost Montessori A tiempo completo

    Client Success Operations Lead | Buenos Aires | Remote OpsArmy whatjobs.com Client Success Operations Lead Position Type: Full-TimeLocation: Remote About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship...

  • Client Success Operations Lead | Buenos Aires | Remote

    hace 2 semanas

    Buenos Aires, Argentina Guidepost Montessori A tiempo completo

    Client Success Operations Lead | Buenos Aires | Remote OpsArmy whatjobs.com Client Success Operations Lead Position Type: Full-Time Location: Remote About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship...

  • Client Success Operations Lead | Buenos Aires | Remote

    hace 2 semanas

    Buenos Aires, Argentina OpsArmy A tiempo completo

    Client Success Operations Lead Position Type: Full-Time Location: Remote Apply here: About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational...

  • Client Success Operations Lead | Buenos Aires | Remote

    hace 3 semanas

    Buenos Aires, Argentina OpsArmy A tiempo completo

    Client Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...

  • Client & Talent Success Lead

    hace 3 semanas

    Buenos Aires, Argentina OpsArmy A tiempo completo

    Role Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent high-quality service while helping our talent succeed grow and stay highly engaged. This role is...

  • Client & Talent Success Lead Argentina

    hace 2 semanas

    Buenos Aires, Argentina OpsArmy A tiempo completo

    **Role Overview**: OpsArmy is hiring a **Client & Talent Success Lead** to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent, high-quality service while helping our talent succeed, grow, and stay highly engaged. This...