Client & Talent Success Lead
hace 4 semanas
Role Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent high-quality service while helping our talent succeed grow and stay highly engaged. This role is perfect for someone who is naturally people-focused proactive articulate and passionate about developing others. You are the glue that keeps the client-talent partnership strong healthy and aligned. Client Success & Relationship Ownership Serve as the primary point of contact for assigned clients. Build deep trust-based relationships through regular check-ins and proactive communication. Understand client goals, align expectations and prevent issues before they arise. Lead account health conversations and identify upsell / expansion opportunities. Talent Development & Retention Conduct coaching sessions, feedback loops and 1:1 conversations with assigned talent. Identify performance gaps early and work with the talent to develop improvement plans. Support talent with any work-related concerns and ensure they're equipped to succeed. Champion talent engagement and retention by building strong rapport and trust. Alignment & Issue Resolution Ensure client expectations and talent output are always aligned. Resolve misunderstandings, workflow challenges and delivery issues before escalation. Act as the bridge between client feedback and talent performance improvement. Process Consistency Help document clear workflows and SOPs that support both talent and client success. Streamline communication processes and elevate issues when needed. Who You Are A strong communicator with exceptional emotional intelligence. Naturally great at building relationships and earning trust. Organized, reliable and detail-oriented. Skilled in coaching, mentoring and giving constructive feedback. Calm under pressure and solution-focused in high-stakes situations. Requirements 2-5 years in client success, account management, team leadership, HR operations or BPO environment. Experience managing remote or offshore teams is a strong advantage. Proven success in coaching, performance management or people operations. Strong writing and communication skills (non-negotiable). Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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Client & Talent Success Champion
hace 4 semanas
Buenos Aires, Argentina OpsArmy A tiempo completoA leading consulting firm in Buenos Aires is seeking a Client & Talent Success Lead to manage relationships with clients and talent. This full-time role requires a proactive individual with 2-5 years of experience in client success or account management. You will ensure clients receive top-notch service while supporting talent through effective coaching and...
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Client Success Operations Lead
hace 6 días
Buenos Aires, Argentina OpsArmy A tiempo completoPosition Type: Full-TimeLocation: Remote Apply here: The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent high-quality work. This role blends relationship management with people leadership and operational follow-through. You’ll focus on client retention by...
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Remote Client Success
hace 6 días
Buenos Aires, Argentina OpsArmy A tiempo completoA remote operations company is seeking a Client Success Operations Lead to ensure clients are supported and satisfied. The role involves relationship management, coaching talent, and monitoring account health. Candidates should have a background in client success, strong communication skills, and be comfortable in fast-paced environments. This position...
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Remote Client Success Operations Lead
hace 2 semanas
Buenos Aires, Argentina Guidepost Montessori A tiempo completoA leading educational organization based in Buenos Aires is seeking a Client Success Operations Lead to ensure client satisfaction and retention. This role involves building strong client relationships, supporting talent through coaching, and monitoring account health to mitigate risks. Ideal candidates have a background in operations or client success and...
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Client Success Operations Lead | Buenos Aires | Remote
hace 2 semanas
Buenos Aires, Argentina Guidepost Montessori A tiempo completoClient Success Operations Lead | Buenos Aires | Remote OpsArmy whatjobs.com Client Success Operations Lead Position Type: Full-TimeLocation: Remote About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship...
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Client Success Operations Lead | Buenos Aires | Remote
hace 2 semanas
Buenos Aires, Argentina OpsArmy A tiempo completoClient Success Operations Lead Position Type: Full-Time Location: Remote Apply here: About the Role The Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational...
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Client Success Operations Lead | Buenos Aires | Remote
hace 4 semanas
Buenos Aires, Argentina OpsArmy A tiempo completoClient Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...
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Client Success Manager
hace 1 semana
Buenos Aires, Argentina Adaptive Teams A tiempo completoHelp ambitious entrepreneurs delegate better, work smarter, and build high-impact partnerships with their Executive Assistants. This is a hands-on Client Success role for calm problem-solvers and proactive advisors. **About the Company**:This company helps leaders operate in their Zone of Genius by providing world-class executive support. Its mission is to...
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Client Success Manager
hace 2 semanas
Buenos Aires, Argentina Bionic Talent A tiempo completoBionic Talent is building a diverse workforce spanning 11 countries across five continents, speaking 14 languages. With 13+ years of experience in remote work and team building, we understand what it takes to have a successful – and cost-effective overseas remote team. Our proven approach is a smart way for companies looking for access to a global...
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Client Success Manager
hace 1 semana
Buenos Aires, Argentina Tech Guru LLC A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...
