Client & Talent Success Lead

hace 5 días

Buenos Aires, Argentina OpsArmy A tiempo completo

Role Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent high-quality service while helping our talent succeed grow and stay highly engaged. This role is perfect for someone who is naturally people-focused proactive articulate and passionate about developing others. You are the glue that keeps the client-talent partnership strong healthy and aligned. Client Success & Relationship Ownership Serve as the primary point of contact for assigned clients. Build deep trust-based relationships through regular check-ins and proactive communication. Understand client goals, align expectations and prevent issues before they arise. Lead account health conversations and identify upsell / expansion opportunities. Talent Development & Retention Conduct coaching sessions, feedback loops and 1:1 conversations with assigned talent. Identify performance gaps early and work with the talent to develop improvement plans. Support talent with any work-related concerns and ensure they're equipped to succeed. Champion talent engagement and retention by building strong rapport and trust. Alignment & Issue Resolution Ensure client expectations and talent output are always aligned. Resolve misunderstandings, workflow challenges and delivery issues before escalation. Act as the bridge between client feedback and talent performance improvement. Process Consistency Help document clear workflows and SOPs that support both talent and client success. Streamline communication processes and elevate issues when needed. Who You Are A strong communicator with exceptional emotional intelligence. Naturally great at building relationships and earning trust. Organized, reliable and detail-oriented. Skilled in coaching, mentoring and giving constructive feedback. Calm under pressure and solution-focused in high-stakes situations. Requirements 2-5 years in client success, account management, team leadership, HR operations or BPO environment. Experience managing remote or offshore teams is a strong advantage. Proven success in coaching, performance management or people operations. Strong writing and communication skills (non-negotiable). Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr

  • Client & Talent Success Champion

    hace 5 días

    Buenos Aires, Argentina OpsArmy A tiempo completo

    A leading consulting firm in Buenos Aires is seeking a Client & Talent Success Lead to manage relationships with clients and talent. This full-time role requires a proactive individual with 2-5 years of experience in client success or account management. You will ensure clients receive top-notch service while supporting talent through effective coaching and...

  • Client Success Operations Lead

    hace 2 semanas

    Buenos Aires, Argentina OpsArmy A tiempo completo

    Client Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...

  • Client Success Operations Lead

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina OpsArmy Careers A tiempo completo

    *Client Success Operations LeadPosition Type:*Full-Time*Location:*Remote*Apply here:About The RoleTheClient Success Operations Lead*is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people leadership and operational...

  • Client Success Operations Lead | Buenos Aires | Remote

    hace 3 días

    Buenos Aires, Argentina OpsArmy A tiempo completo

    Client Success Operations LeadPosition Type: Full-TimeLocation: RemoteApply here: https://operationsarmy.com/applicationAbout the RoleThe Client Success Operations Lead is responsible for ensuring clients remain confident, supported, and satisfied while talent delivers consistent, high-quality work. This role blends relationship management with people...

  • Client Success Specialist

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Elevate Teams A tiempo completo

    The Role: We're looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving. You'll be the key link between the Virtual Assistant, their client, and our success team...

  • Client Success Lead

    hace 3 días

    Capital Federal, Buenos Aires, Argentina Pro Coffee Gear A tiempo completo

    **About**: **Client Success Lead** In this role, you will own several business-critical functions: **Client Success**:We sell a variety of commercial equipment that requires either professional installation or someone who's familiar with the plumbing and electrical requirements. While we're continually building out automated ways to address any questions...

  • Strategic Marketing Lead For Growth

    hace 4 semanas

    Buenos Aires, Argentina Web: A tiempo completo

    Strategic Marketing Lead for Growth & Client Success Web: ARS - A leading marketing agency is seeking a dynamic Lead Marketing Strategist in Buenos Aires. You will evaluate and enhance marketing strategies, lead a team of account coordinators, and ensure exceptional client satisfaction. The ideal candidate should have a Bachelor's degree in Marketing or...

  • Tech Recruiting Lead — Build Teams

    hace 3 semanas

    Buenos Aires, Argentina Prometeo Talent A tiempo completo

    Una empresa global de servicios financieros está buscando un Team Lead de Reclutamiento que se encargue de garantizar que los clientes puedan atraer y reclutar el mejor talento. El rol implica gestionar el proceso de adquisición de talento, colaborar con la alta dirección y liderar un equipo de reclutadores técnicos. Se requiere experiencia in-house en...

  • Talent Acquisition Operations Lead

    hace 3 semanas

    Buenos Aires, Argentina Skillsearch Limited A tiempo completo

    Company Overview Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports,...

  • Client Success Manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Robert Ventures A tiempo completo

    About the RoleWe are seeking a proactive, detail-oriented Client Success Manager to oversee investor communications, manage daily operational workflows, support lead nurturing, maintain a strong digital presence, and ensure our CRM and reporting processes run smoothly. This role is essential in supporting investor relations, enhancing customer experience,...