Client & Talent Success Lead
hace 2 semanas
Role Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent high-quality service while helping our talent succeed grow and stay highly engaged. This role is perfect for someone who is naturally people-focused proactive articulate and passionate about developing others. You are the glue that keeps the client-talent partnership strong healthy and aligned. Client Success & Relationship Ownership Serve as the primary point of contact for assigned clients. Build deep trust-based relationships through regular check-ins and proactive communication. Understand client goals, align expectations and prevent issues before they arise. Lead account health conversations and identify upsell / expansion opportunities. Talent Development & Retention Conduct coaching sessions, feedback loops and 1:1 conversations with assigned talent. Identify performance gaps early and work with the talent to develop improvement plans. Support talent with any work-related concerns and ensure they're equipped to succeed. Champion talent engagement and retention by building strong rapport and trust. Alignment & Issue Resolution Ensure client expectations and talent output are always aligned. Resolve misunderstandings, workflow challenges and delivery issues before escalation. Act as the bridge between client feedback and talent performance improvement. Process Consistency Help document clear workflows and SOPs that support both talent and client success. Streamline communication processes and elevate issues when needed. Who You Are A strong communicator with exceptional emotional intelligence. Naturally great at building relationships and earning trust. Organized, reliable and detail-oriented. Skilled in coaching, mentoring and giving constructive feedback. Calm under pressure and solution-focused in high-stakes situations. Requirements 2-5 years in client success, account management, team leadership, HR operations or BPO environment. Experience managing remote or offshore teams is a strong advantage. Proven success in coaching, performance management or people operations. Strong writing and communication skills (non-negotiable). Employment Type: Full Time Experience: years Vacancy: 1 #J-18808-Ljbffr
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Client & Talent Success Lead | Argentina
hace 1 semana
Buenos Aires, Argentina Opsarmy A tiempo completoRole Overview OpsArmy is hiring a Client & Talent Success Lead to serve as the trusted partner for both our clients and the offshore talent supporting their teams. You will own the end-to-end relationship experience ensuring that clients receive consistent, high-quality service while helping our talent succeed, grow, and stay highly engaged. This role is...
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Client & Talent Success Partner
hace 1 semana
Buenos Aires, Argentina Opsarmy A tiempo completoA dynamic talent management company is seeking a Client & Talent Success Lead in Buenos Aires. This role involves developing deep relationships with clients and supporting offshore talent to ensure high engagement and success. Candidates should have 2-5 years of experience in client success or account management and excellent communication skills. This...
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Client & Talent Success Champion
hace 2 semanas
Buenos Aires, Argentina OpsArmy A tiempo completoA leading consulting firm in Buenos Aires is seeking a Client & Talent Success Lead to manage relationships with clients and talent. This full-time role requires a proactive individual with 2-5 years of experience in client success or account management. You will ensure clients receive top-notch service while supporting talent through effective coaching and...
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Client Success Lead
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina OpsArmy A tiempo completo $30.000 - $60.000 al añoJob Description Client Success LeadPosition Type: Full-TimeLocation: RemoteApply here: About the RoleWere hiring a Client Success Lead who will bridge communication between our clients and the talent supporting them. This role focuses on relationship-building, talent support, issue resolution, and ensuring day-to-day operations run smoothly.If you have BPO...
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Client Success Lead | Remote | Buenos Aires
hace 1 semana
Buenos Aires, Argentina Opsarmy A tiempo completoJob Description Client Success Lead Position Type : Full-Time Location : Remote Apply here : About the Role We're hiring a Client Success Lead who will bridge communication between our clients and the talent supporting them. This role focuses on relationship-building, talent support, issue resolution, and ensuring day-to-day operations run smoothly. If you...
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Remote Client Success Lead
hace 1 semana
Buenos Aires, Argentina Opsarmy A tiempo completoA leading support services company is looking for a Client Success Lead to ensure smooth communication between clients and talent. This mid-tier leadership role requires strong BPO experience, effective client management, and problem-solving skills. The ideal candidate will have 2-5 years in account support or team leadership and excel in guiding talent...
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Client Success Specialist
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Elevate Teams A tiempo completoThe Role: We're looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving. You'll be the key link between the Virtual Assistant, their client, and our success team...
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Client Success Manager
hace 2 semanas
Buenos Aires, Argentina Robert Ventures A tiempo completoAbout the Role We are seeking a proactive, detail-oriented Client Success Manager to oversee investor communications, manage daily operational workflows, support lead nurturing, maintain a strong digital presence, and ensure our CRM and reporting processes run smoothly. This role is essential in supporting investor relations, enhancing customer experience,...
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Client Success Manager
hace 2 semanas
Buenos Aires, Argentina Tech Guru LLC A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...
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Client Success Manager
hace 4 días
Buenos Aires, Argentina Bionic Talent A tiempo completo**About the Client**: Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced client Success Manager to join their team. **About the role**: **Professional fluency in English is essential.** **Experience in digital marketing agencies is...