Customer Care Specialist

Customer Care Specialist - Air Logistics You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role : The Customer Care Specialist, Air Logsitics is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the Customer Care Specialist is part of a team within our CCL’s - Customer Care Locations, who are responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensuring that our Operational Care Centers (OCC’s) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. Your Responsibilities : Proactively advise and consult Customers to ensure satisfaction Monitoring Customer Shipments in order to provide proactive updates to customers and to problem-solve (by collaborating with other stake-holders) in anticipation of a customer complaint. Inclusion and transfer of customer requirements into the KN systems (including sold rates and other agreements) so that Operational Care Centers (OCCs) are clearly informed about Deliverables Field Complaint Calls, and provide problem resolution in alignment with stakeholders Qualification of customer inquiries, Provision of Quotations within corporate guidelines for pricing Up-selling, and requisite follow up and closure. Knowledge exchange with the sales and account mgt teams. Creating, refining and reviewing reports as needed including Performance analysis Your Skills and Experiences : University Degree in ADM, COMEX, IR or alike Air logistics experience Fluent English skills Sea Logistics Customer Care Specialist You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role :You will support customers by providing helpful information, answering... Syneos - Clinical and Corporate - Prod DescriptionIMS Specialist II (Site Payments) - Buenos Aires ARG HybridSyneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into... Delivery Specialist VirginPulse Overview:Now is the time to join usAt Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives.... Social Media & Community Specialist As our Social Media & Community Specialist, you’ll be the voice of DolarApp across all major social and community channels. You’ll play a key role in shaping how we communicate, engage, and grow our presence across LatAm - building meaningful conversations with users,... Adaptive Teams Are you a freight pricing wizard who knows how to seal deals and drive revenue? Join a fast-moving team where your shipping savvy and sales skills will make waves across North America----------------------------------------About the Company:This is a full-time role for one... IT Business Operations Analyst - Ey Global Delivery EY IT Operations AnaystSenior AssociateJob Summary:IT Services provides service delivery to EY. GSS centers in Dalian, Buenos Aires, Wraclow, Manila and Kerala are strategic locations for several IT Services teams. These are some of the IT Services teams that operate from... #J-18808-Ljbffr