Service Sales Support Specialist

hace 6 horas

Buenos Aires, Argentina Baker McKenzie A tiempo completo

Service Sales Support Specialist - Robotics At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. This position reports to: Service Manager. Your role and responsibilities Collaborate with the Sales organization and customers throughout the proposal process by preparing technical descriptions of applied products and technology. Determine costs, prepare final documentation, and serve as a key technical resource in the assigned area. Perform lost proposal analysis, identify potential causes, and recommend future actions. Support the local Sales organization and customers in determining the most technically appropriate and cost‑effective solutions and in the preparation of demanding offers. Prepare and support technical/commercial offers based on customer specifications, local business/feeder factory indications, and Sales organization directives. Analyze customer needs and competitor offers through information from the general market and the Sales organization. Define cost for the proposed solution and communicate it to the Sales organization. Qualifications for the role Degree in Electronics Engineering, Industrial Engineering, Mechanical Engineering, Robotics Technology, or related fields. Experience in technical sales support roles with a focus on customer interaction and product solutions. Qualified in SAP and Salesforce (desired). Innovative around proactivity, learning, and customer focus. Fluent English communication. Enjoy working with technical sales, customer orientation, and process management methodologies within the electronics, industrial engineering, mechanical engineering, or robotics sectors. #J-18808-Ljbffr

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