Coordinator, Client Engagement

hace 2 semanas

Buenos Aires, Argentina RGA Global A tiempo completo

Traffic Manager We are looking for a highly organized, empathetic, and operationally minded Traffic Manager to support the Lilly account at R/GA. This role ensures clarity, efficiency, and healthy workflow across internal teams (Creative, Strategy, CE). This is not a client‑facing role, but it requires excellent communication, strong relationship skills through all levels of the team, and the ability to keep teams aligned. Over time, this person may grow into a Project Management role. Responsibilities Workflow coordination Maintain full visibility into team workloads, priorities, timelines, and dependencies. Ensure tasks, deliverables, and information moves smoothly across teams. Organize assets, documents, and processes for clarity and accessibility. Keep teams aligned on deadlines, changes, and expectations. Know when teams and projects require travel, and plan who will be traveling and knock on effects for projects. Internal communication Adapt communication style based on personality, seniority, and context (Slack, calls, follow‑ups). “Chase” for information or deliverables in a friendly, effective, and professional way. Capture and document key updates (notes, tasks, next steps, status). Facilitate internal meetings and ensure team members have what they need. Keep team tracking document and master schedule document updated. Team pulse management Identify problems, frustrations, workload issues, and opportunities within teams. Maintain open conversations to understand internal dynamics. Escalate relevant information with a solutions‑first mindset. Act as a support system for Creative, Strategy, and CE teams. Project Management support Learn PM tools and processes (prioritization, documentation, tracking). Support planning and organization without owning full project delivery initially. Assist in building schedules and documentation when needed. Track PTO and travel. Ideal Profile Soft Skills Strong organization and structured thinking Positive, collaborative energy High attention to detail Empathic, clear, adaptive communication Active listening Proactive problem‑solving Resilience and patience Self‑starter Hard Skills 1–3 years of experience in traffic, coordination, PMO, or operational roles Intermediate/advanced English level. Experience with Google Suite, Slack; Smartsheets or similar is a plus Solid documentation and workflow management capabilities #J-18808-Ljbffr

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