(Fluent English) Technical Support Consultant
hace 2 semanas
(Fluent English) Technical Support Consultant (LATAM, remote) This position is posted by Jobgether on behalf of a partner company. We are currently looking for a (Fluent English) Technical Support Consultant in Latin America. As a Technical Support Consultant, you will provide world‑class support to customers in a dynamic, multicultural environment while working fully remotely. You will act as the first point of contact for inquiries, troubleshoot technical issues, and ensure a seamless user experience. This role involves collaborating with internal teams, staying current with new technologies, and applying best practices in customer satisfaction. You will have the opportunity to grow your expertise in SaaS, software, and hardware solutions, while contributing directly to customer happiness and operational excellence. Your work will impact both individual users and larger organizational clients across multiple industries. Accountabilities Provide exceptional technical and customer support via email, chat, and other communication channels Build positive, long‑lasting relationships with customers by addressing their concerns efficiently and professionally Ensure security and confidentiality when handling sensitive customer information Stay up‑to‑date with new technologies, products, and services to deliver accurate guidance Collaborate with developers and cross‑functional teams to resolve technical issues and escalates when necessary Apply industry best practices to maintain high levels of customer satisfaction and team KPIs Requirements Fluent English (C1 level or higher) for both written and spoken communication Minimum 2 years of experience in customer support or technical support roles Strong writing and communication skills, including professional email correspondence Ability to troubleshoot and solve technical issues efficiently Analytical mindset with strong research skills and attention to detail Positive, responsible, and proactive attitude Personal computer with at least 8 GB RAM and a stable internet connection (50 Mbps download / 40 Mbps upload) Experience with CRM systems is a plus Benefits Flexible work schedule and fully remote opportunities Inclusive, international, and multicultural team environment Compensation in USD with performance‑based bonuses Paid intensive training and probation period Work‑life balance and supportive management fostering growth Opportunities for self‑development and career advancement Referral bonuses and additional perks depending on engagement terms Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries Non‑profit Organizations Primary and Secondary Education #J-18808-Ljbffr
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Remote Technical Support Specialist
hace 2 semanas
, , Argentina Jobgether A tiempo completoA dynamic tech company is seeking a Technical Support Consultant to provide top-notch support to customers around Latin America. This fully remote position requires fluent English communication and 2+ years of technical support experience. You will troubleshoot issues, collaborate with teams, and ensure customer satisfaction. Flexible work schedule and...
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Customer Support Agent
hace 1 semana
, , Argentina Invisible Expert Marketplace A tiempo completoOverview Customer Support Agent - (Fluent in Spanish) – Bilingual: English/Spanish. Become part of a dynamic team supporting AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job Overview: We are looking for a bilingual, customer-oriented support agent fluent in English and Spanish. This...
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Technical Support Analyst
hace 2 semanas
, , Argentina InvGate A tiempo completoOverview InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Bilingual Technical Support Analyst to join our team. Responsibilities Provide...
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Technical Support Analyst
hace 2 días
Argentina InvGate A tiempo completo $120.000 - $180.000 al añoInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Bilingual Technical Support Analyst to join our team.Some of the role's responsibilities...
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VOIP Technical Support Engineer
hace 2 semanas
, , Argentina Huzzle.com A tiempo completoTechnical Support Engineer – Remote (Argentina Only) About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to...
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, , Argentina TalentPop App A tiempo completoA dynamic customer support organization is hiring a Remote Spanish Bilingual Customer Support Representative. This entry-level position requires fluent communication in Spanish and English, with a focus on providing empathetic assistance to customers. Responsibilities include troubleshooting, documenting interactions, and representing the brand...
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Salesforce Consultant Developer
hace 7 días
, , Argentina Skyblux A tiempo completoAbout the Role Skyblux is seeking an experienced Salesforce Consultant‑Developer to help design and build custom solutions on the Salesforce Platform. This role blends hands‑on development (Apex, Lightning Web Components, Visualforce for legacy maintenance) with consulting (requirements, solution design, best practices). You’ll work closely with our...
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Greenhouse Consultant
hace 5 días
, , Argentina Evolution Cloud Services (EVOCS) A tiempo completoAs a Greenhouse Consultant , you will guide our clients through implementations of the Greenhouse Applicant Tracking System (ATS). This is a project-based consulting role, supporting clients during implementations, optimizations, and training cycles. It is not a full-time contractor position. We anticipate two upcoming implementations that will be led by...
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Technical Support Engineer – Remote
hace 5 días
, , Argentina ScaleUp A tiempo completoTechnical Support Engineer – Remote (Healthcare IT) Location: LATAM (Remote)Schedule: Full-time, aligned to EST (UTC–5) Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high-performing Technical Support Engineer with exceptional English communication skills , strong troubleshooting abilities, and...
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(Fluent English) Customer Success Specialist
hace 24 horas
, , Argentina SupportYourApp Inc. A tiempo completoWe are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and...
