Technical Support Engineer – Remote
hace 4 semanas
Technical Support Engineer – Remote (Healthcare IT) Location: LATAM (Remote)Schedule: Full-time, aligned to EST (UTC–5) Our client, a U.S.–based Managed IT Service Provider for dental and medical practices, is looking for a high-performing Technical Support Engineer with exceptional English communication skills , strong troubleshooting abilities, and the capacity to learn fast and work under pressure. This is a client-facing support role . You will assist dentists in New York who expect clear communication, quick understanding of their issues, and effective resolution. Only candidates with C1+ fluency and sharp problem-solving skills will be considered. What You Will Do Provide real-time technical support to U.S. dental offices (phones, remote access, tickets). Troubleshoot issues related to Windows 10/11, networking, printers, scanners, VoIP, software installs , and general IT problems. Perform server checks, domain controller basics, and cloud backup monitoring. Clearly communicate technical information to non-technical users. Document issues, resolutions, and follow-up actions accurately. Escalate complex cases when necessary. Requirements (Strict) Communication C1+ English fluency (spoken & written) — mandatory. Clear, professional, easy-to-understand communication. Ability to understand issues quickly and respond confidently. Technical Skills 3+ years of experience in Technical Support / IT Support / Help Desk roles. Strong troubleshooting across Windows environments (Windows 10/11). Good understanding of: Networking & connectivity issues Routers, firewalls, and port forwarding Domain controllers (setup & maintenance basics) Experience setting up and troubleshooting: printers, scanners, fax machines VoIP systems Ability to assemble, diagnose, and upgrade PCs. Mindset & Performance Smart, fast-learning, and detail-oriented. Thorough, cautious, and able to work under pressure. Takes ownership of issues and ensures full resolution. Work Conditions Remote position , aligned with U.S. Eastern Time. Daily communication with U.S.-based teams. PTO Monthly payments on the 15th (for previous month). Supportive, collaborative team environment. Opportunities for professional growth. Compensation: USD $9/hour (full-time contractor). #J-18808-Ljbffr
-
Remote SaaS Technical Support Engineer
hace 3 semanas
, , Argentina Varicent A tiempo completoA leading technology company is seeking a Technical Support Engineer to join their team remotely in Argentina. The role involves resolving technical issues for clients, troubleshooting incidents, and providing comprehensive support experiences. Candidates should have experience in SaaS environments, relational databases, and SQL scripting. This position...
-
Remote SaaS Technical Support Engineer
hace 2 semanas
, , Argentina Stigg A tiempo completoA forward-thinking software company is seeking a Technical Support Engineer to join its remote team. In this pivotal role, the engineer will serve as the first point of contact for Tier 2 technical inquiries, ensuring customers have a seamless experience with the SaaS platform. The ideal candidate has over 5 years of technical support experience and a strong...
-
Remote Technical Support Engineer – Developer Tools
hace 4 semanas
, , Argentina The Global Talent Co. A tiempo completoA leading technology talent firm in Argentina is seeking a Technical Support Engineer to bridge the gap between developers and product innovation. The role involves managing technical support requests, troubleshooting SDK and API issues, and collaborating with engineering teams. The ideal candidate has over 5 years of experience in technical support, strong...
-
Remote LatAm Technical Support Engineer
hace 2 semanas
, , Argentina Wallarm: API Security Leader A tiempo completoA leading cybersecurity company in Argentina seeks a Technical Support Engineer (LatAm) to provide expert support to customers and partners in a remote environment. This role requires over 3 years of experience in customer support, advanced knowledge in configuring Linux operating systems, and skills in Docker and networking. The company offers a competitive...
-
Technical Support Engineer
hace 4 semanas
, , Argentina The Global Talent Co. A tiempo completoJoin to apply for the Technical Support Engineer role at The Global Talent Co. Full‑time | Remote | LATAM | 4:00 pm – Midnight PST About Us At The Global Talent Co., we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of...
-
Remote SaaS Tech Support Engineer
hace 4 semanas
, , Argentina Varicent Corporation A tiempo completoA leading SaaS company is seeking a Technical Support Engineer to join their remote team in Argentina. This role involves resolving customer issues, collaborating with cross-functional teams, and ensuring exceptional user experiences. Candidates should have 2+ years in technical support within SaaS, strong SQL skills, and the ability to communicate technical...
-
Technical Support Engineer
hace 2 semanas
, , Argentina Siena AI A tiempo completoTechnical Support Engineer Join to apply for the Technical Support Engineer role at Siena AI 3 days ago – Be among the first 25 applicants. Meet Siena Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to...
-
Technical Support Engineer
hace 2 semanas
, , Argentina Wallarm: API Security Leader A tiempo completoJoin to apply for the Technical Support Engineer (LatAm) role at Wallarm: API Security Leader Since 2016, Wallarm has been on a mission to secure the internet's critical infrastructure: APIs. Today, we are the trusted choice for over 200 of the world's most innovative companies, from high-growth startups to Fortune 500 and Nasdaq leaders. Our unified...
-
Remote Healthcare IT Support Engineer
hace 4 semanas
, , Argentina ScaleUp A tiempo completoA U.S. Managed IT Service Provider is seeking a Technical Support Engineer to provide remote support for dental practices. The ideal candidate must have C1+ fluency in English, complemented by over three years of experience in technical support roles. Responsibilities include troubleshooting issues with Windows platforms and communicating effectively with...
-
Technical Support Engineer
hace 2 semanas
Argentina Stigg A tiempo completoAt Stigg , we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS. Trusted by companies like Miro , Webflow , PagerDuty , Upwork , Qlik , and Productboard , Stigg helps high-scale teams...
