Strategic Healthcare Partner Lead

SHP Lead – Strategic Healthcare Partners Summary: Responsible for managing Strategic Healthcare Partners through inspiring team leadership; reports to the Commercial Director and is part of the Commercial and Access LT; responsible for taking a holistic view of partnerships with prioritized wholesalers/systems to collaborate on initiatives that will meet the health needs of patients served; responsible for managing the LOE strategy and implementation; plays a critical role in implementing the access plans with wholesalers; SHP's mindsets guided by customer centricity and collaboration, interacting with account management, Therapeutic Areas, PHI, Innovation, GTM360 and patients teams in order to ensure the achievement of goals. Main Responsibilities Identify the main customers and support the team in mapping decision makers and detecting the influence network. Understand key wholesalers' needs, challenges and priorities. Lead the building of a long‑term, consultative relationship with the wholesalers/system's senior team of executives to become the trusted business adviser. Have a clear short/medium/long term view of Pfizer's business in line with Pfizer's TAs. Ensure customer support by engaging with customers through both in‑person and virtual interactions. Lead the identification of areas of joint interest that support a legitimate unmet patient need. Through the partnership with the necessary cross‑functional teams of Pfizer, lead/promote the development of a strategic and holistic plan for the wholesalers, in a model of co‑creation with the clients, that guarantees the generation of innovative solutions in line with the priorities of the wholesalers and that meet primary health care to support a legitimate unmet patient need. Develop a consistent strategic workflow to be implemented by the customer facing team and aligned with the plans of the therapeutic areas and in accordance with Pfizer's objectives. Ensure the execution of strategic plans by Territory and by Account in order to achieve the coverage of patients established for each of these. Keep the team motivated, oriented and well trained, establishing an open communication channel. Allocate resources consistently in line with the rank of priority accounts and their productivity profile. Monitor performance indicators, ensuring and suggesting corrective measures, whenever required. Disseminate compliance rules and make sure they are effectively applied. Proactively engage Subject Matter Experts (SMEs) at Pfizer (e.g. Medical) and share materials and resources to serve an identified need based on local law and regulations. Facilitate meetings and navigate content/materials, as well as guide or monitor information access controls to ensure proper communications. Be a role model, coach the team to embrace Pfizer Values of Excellence, Courage, Joy, and Equity, to create a diverse & inclusive team culture that supports aspirational development of colleagues, in a rapidly evolving environment for our customers and patients. Qualifications Minimum 7 years of experience in pharmaceutical industry with emphasis on commercial operations, marketing and sales. Bachelor’s degree required; advanced degree preferred (MBA). English and Spanish fluency required. Ability to establish and leverage high‑level external contacts and networks with key commercial customers. Proven ability to communicate clearly and appropriately based on audience. Established track record of collaboration, innovation, and coalition building in complex environments, with an ability to manage multiple projects simultaneously. Well organized, highly motivated, creative and analytical with regard to problem solving. Must be able to work under pressure, independently and in a team environment, and with all levels of the organization and key external stakeholders. Ability to navigate a matrix organization. Additional Information En Pfizer tenemos el objetivo de ser tan diversos como los pacientes y las comunidades a las que servimos, a través de una cultura vibrante y enriquecida por la mezcla de nacionalidades, identidades, edades, géneros, experiencias, tradiciones y capacidades. Estamos comprometidos con atraer talento basándonos en las habilidades y experiencias imprescindibles para realizar el trabajo. Si te interesa sumarte a Pfizer, envíanos tu solicitud sin agregar foto, edad, estado civil o cualquier otra información que consideres innecesaria para la posición que estás aplicando. Trae tu auténtico ser al trabajo. Work Location Assignment: Flexible. Pfizer is an equal‑opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. #J-18808-Ljbffr