Client Success Specialist
hace 2 días
The Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success team making sure everyone is aligned and thriving. You will be responsible for : Build strong relationships with assigned VAs through recurring 1:1s Monitor satisfaction, professionalism, schedule compliance, and communication Catch performance or engagement issues before they become fires Lead escalations coordinating with the Client Success team when needed Mentor VAs on how to grow inside their agency placement Keep VA scorecards accurate and up to date Own retention outcomes for your assigned VA portfolio How Success Is Measured Retention of Assigned VAs (primary measure) Composite VA Scorecard Score , including: Schedule consistency 1:1 meeting cadence compliance Resolution Speed & Recovery Rate on at-risk VAs Ideal Profile: Who You Are You’re supportive but hold others accountable You’re calm, direct, and composed under pressure You enjoy problem-solving through people insights You lead with emotional intelligence and clear communication You help others grow, not just follow instructions Requirements English fluency (C1–C2) — written and spoken; comfortable on client-facing calls Bachelor’s degree in Psychology, Business Administration, HR, or similar field (preferred) 2–3 years experience in one or more of the following: People management or coaching HR / Employee Relations / Talent Success Customer Success / Account Management BPO or staffing coordination Strong interpersonal and communication skills High emotional intelligence; able to navigate sensitive issues Organized, detail-oriented, and data-driven Stable internet connection and functional home office setup What\'s on Offer?
Work in a company with a solid track record of performance Attractive Salary & Benefits Fantastic work culture #J-18808-Ljbffr
-
Client Success Specialist
hace 2 semanas
, , Argentina REKLUT A tiempo completoThe Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success...
-
Client Success Specialist
hace 3 semanas
, , Argentina Woolpert A tiempo completoThe Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success...
-
Client Success Specialist
hace 3 semanas
, , Argentina Prometeo Talent A tiempo completoThe Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success...
-
Client Success Specialist
hace 7 días
, , Argentina Activate Talent A tiempo completoOverview We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success team...
-
Client Success Specialist
hace 2 días
, , Argentina CONEXIONHR A tiempo completoThe Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the VA, their client, and our success team ensuring...
-
Client Success Specialist
hace 2 días
, , Argentina Dentsu Aegis Network Ltd. A tiempo completoOverview Client Success Specialist (Legal Tech) Join Codekeeper and play a crucial role in managing customer success for our clients. As a LegalTech company, our focus is on the intersection of customer communications, technical support, and legal drafting/review. We are on the lookout for a talented Client Success Specialist to thrive in this dynamic and...
-
Client Success Specialist
hace 2 días
, , Argentina Bionic Talent A tiempo completoOverview Client Success Specialist (Legal Tech) Join Codekeeper and play a crucial role in managing customer success for our clients. As a LegalTech company, our focus is on the intersection of customer communications, technical support, and legal drafting/review. We are on the lookout for a talented Client Success Specialist to thrive in this dynamic and...
-
Remote Client Success Specialist, LegalTech
hace 2 días
, , Argentina Dentsu Aegis Network Ltd. A tiempo completoA forward-thinking legal tech firm is seeking a Client Success Specialist to enhance customer satisfaction. This dynamic role involves managing customer inquiries, providing technical setup support, and drafting legal documents to ensure a smooth user experience. The ideal candidate will thrive in a fast-paced environment, possesses strong written English...
-
Remote Client Success Specialist
hace 2 días
, , Argentina Bionic Talent A tiempo completoA LegalTech Company is seeking a Client Success Specialist to manage customer success for clients. This remote position involves supporting users, conducting legal research, and drafting legal documents. Candidates should have familiarity with LegalTech concepts, prior experience in customer success, and strong communication skills. The role offers a dynamic...
-
Customer Success Specialist
hace 4 semanas
, , Argentina Virtustant A tiempo completoCustomer Success Specialist – Virtustant Join to apply for the Customer Success Specialist role at Virtustant . About the company Our Client is an education-focused organization that provides training programs designed to help students develop practical, job-ready skills. The company supports learners throughout their educational journey, from onboarding...
