Client Success Specialist
hace 2 días
The Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success team making sure everyone is aligned and thriving. You will be responsible for : Build strong relationships with assigned VAs through recurring 1:1s Monitor satisfaction, professionalism, schedule compliance, and communication Catch performance or engagement issues before they become fires Lead escalations coordinating with the Client Success team when needed Mentor VAs on how to grow inside their agency placement Keep VA scorecards accurate and up to date Own retention outcomes for your assigned VA portfolio How Success Is Measured Retention of Assigned VAs (primary measure) Composite VA Scorecard Score , including: Schedule consistency 1:1 meeting cadence compliance Resolution Speed & Recovery Rate on at-risk VAs Ideal Profile: Who You Are You’re supportive but hold others accountable You’re calm, direct, and composed under pressure You enjoy problem-solving through people insights You lead with emotional intelligence and clear communicationYou help others grow, not just follow instructions Requirements English fluency (C1–C2) — written and spoken; comfortable on client-facing calls Bachelor’s degree in Psychology, Business Administration, HR, or similar field (preferred) 2–3 years experience in one or more of the following: People management or coaching HR / Employee Relations / Talent Success Customer Success / Account Management BPO or staffing coordination Strong interpersonal and communication skills High emotional intelligence; able to navigate sensitive issues Organized, detail-oriented, and data-driven Stable internet connection and functional home office setup What's on Offer? Work in a company with a solid track record of performance Attractive Salary & Benefits Fantastic work culture #J-18808-Ljbffr
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Client Success Specialist
hace 6 días
, , Argentina Woolpert A tiempo completoThe Role: We’re looking for a Talent Success Specialist to own the long-term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem-solving . You’ll be the key link between the Virtual Assistant, their client, and our success...
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Client Success Specialist
hace 7 días
, , Argentina Proofpoint A tiempo completoThe Role: We’re looking for a Talent Success Specialist to own the long‑term performance, satisfaction, and retention of the Virtual Assistants (VAs) we place inside insurance agencies. This role blends people coaching, structured accountability, and problem‑solving . You’ll be the key link between the Virtual Assistant, their client, and our success...
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Customer Success Specialist
hace 2 semanas
, , Argentina Virtustant A tiempo completoCustomer Success Specialist – Virtustant Join to apply for the Customer Success Specialist role at Virtustant . About the company Our Client is an education-focused organization that provides training programs designed to help students develop practical, job-ready skills. The company supports learners throughout their educational journey, from onboarding...
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Student Success
hace 2 semanas
, , Argentina Virtustant A tiempo completoAn education-focused organization in Argentina is seeking a part-time Customer Success Specialist to support students throughout their learning journey. The role involves onboarding new students, maintaining communication, addressing questions, and ensuring satisfaction. Ideal candidates should have experience in customer support and strong communication...
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VA Success
hace 2 días
, , Argentina Prometeo Talent A tiempo completoA leading staffing organization in Argentina is seeking a Talent Success Specialist to enhance the performance and retention of Virtual Assistants placed in insurance agencies. This role involves building strong relationships, monitoring performance metrics, and leading escalations when needed. The ideal candidate will possess strong coaching abilities and...
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Remote Banking Customer Success Specialist
hace 2 semanas
, , Argentina Bottomline Technologies A tiempo completoA global payments leader is seeking a Customer Success Specialist to enhance customer experience and drive satisfaction. In this remote role, you'll engage proactively with clients, facilitating their success and retention while collaborating with Sales to identify growth opportunities. Candidates should have 1-2 years of SaaS Customer Success experience,...
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Senior Client Success Manager
hace 7 días
, , Argentina Jumpfactor Marketing A tiempo completoJoin to apply for the Senior Client Success Manager role at Jumpfactor Marketing Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada . We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.6 Billion in client revenue...
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Talent Success Specialist
hace 6 días
, , Argentina Woolpert A tiempo completoA leading consultancy firm in Argentina is seeking a Talent Success Specialist to enhance the long-term performance and retention of Virtual Assistants placed in insurance agencies. The successful candidate will build relationships, monitor satisfaction, and lead escalations while fostering a supportive environment. A Bachelor's degree in Psychology or a...
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Client Success Manager
hace 7 días
, , Argentina Bionic Talent A tiempo completoBase pay range This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About the client: Our client is a results-driven digital marketing agency that partners with businesses across various industries to grow their online presence, increase organic traffic, and generate...
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Customer Success Specialist
hace 1 semana
, , Argentina Bottomline Technologies A tiempo completoWhy Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...