Account Manager

hace 17 horas


Argentina Alchemy Global Talent Solutions A tiempo completo

What You’ll Be Doing: Manage incoming client requests for serviced apartments, regionally and globally as required. Source and negotiate apartment options, confirming availability, pricing, and amenities with suppliers. Prepare and present tailored client proposals aligned to housing needs. Generate and issue booking documentation to internal operations and finance teams. Conduct guest follow-ups via phone and email to ensure satisfaction during stays. Participate in an on-call rota to support after-hours maintenance emergencies. Support special projects and broader team initiatives as needed. Respond promptly to customer service inquiries, ensuring effective issue resolution. Build and maintain strong client relationships through clear and consistent communication. Use Microsoft Office to manage documentation, reporting, and correspondence. Collaborate closely with internal teams to ensure seamless guest experiences. Maintain accurate booking and client records within internal systems. What We’re Looking For: Minimum 4 years’ experience in B2B account management or client services (relocation, hospitality, or housing preferred). Demonstrated ability to work independently and remain organised in a remote environment. Excellent communication and phone skills with a professional, approachable manner. Strong organisational skills and attention to detail. Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to perform well in a fast-paced environment and resolve issues efficiently. #J-18808-Ljbffr


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