Analyst, Customer Fulfillment
hace 6 meses
SOBRE NOSOTROS
SC Johnson es una empresa familiar de quinta generación construida sobre un espíritu de aventura y ganancia de la manera correcta. Llevamos más de 130 años liderando con el propósito de construir marcas de primera calidad como Raid, Glade, OFF, Ziploc y más, en prácticamente todos los países. A través de estos nombres familiares, estamos haciendo una diferencia positiva en el mundo que nos rodea. Pero sólo tenemos éxito con la vitalidad combinada y la fuerza de nuestras personas que realmente valoramos y apoyamos en su búsqueda de objetivos individuales y compartidos
Sobre el rol: La persona que se una al equipo estará encargada de realizar el correcto procesamiento de pedidos de clientes en tiempo y forma para satisfacer la demanda de estos asegurando una comunicación proactiva con todas las partes interesadas.
Acerca del equipo: consiste en un grupo de 25 personas divididas en 4 equipos, que trabajan en conjunto. Este rol reporta al líder del área.
Principales responsabilidades:
Ejecutar procesos standard del equipo para la gestión de order management para la región y actividades de apoyo.
Buscar mejores prácticas y eficiencia en la ejecución de las tareas.
Buscar mejoras en reportes e indicadores a través del análisis de datos.
Colaborar en la creación de manuales y procedimientos para la realización de acciones estandarizadas.
Requisitos:
Profesionales o estudiantes avanzados de carreras de Ingeniería Industrial, Ingeniería en Sistemas, Licenciatura en Administración o afines.
Experiencia previa en Supply Chain (deseable).
Idioma inglés intermedio (excluyente).
Portugués nivel intermedio (deseable).
Experiencia en:
Excluyente: Excel avanzado
Deseable: RPA, PowerApps, Power BI y SAP.
Habilidades:
Capacidad analítica y proactividad
Orientación a resultados y mejora continua
Trabajo en equipo y buen manejo de relaciones interpersonales
Iniciativa y proactividad
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at .
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