Customer Support Advisor
hace 4 días
Vill du utvecklas i din karriär inom banksektorn och samtidigt ha möjligheten att bo i spännande Aten? Vi söker just nu efter en svensktalande kundsupportrådgivare som vill ansluta sig till vårt team i Aten.
Ansvar:
Hantera alla inkommande kontakter från kunder hos ett bankbolag genom olika kanaler (telefon, e-post och chatt)
Utveckla din kunskap kontinuerligt för att effektivt svara på kundfrågor och lösa potentiella problem
Använd lämpliga verktyg, processer och/eller metoder för att säkerställa att korrekt, giltig och fullständig information tillhandahålls
Se till att hög nivå av kundservice levereras hela tiden och säkerställ en positiv upplevelse.
Vad vi söker:
C2 nivå i svenska och C1 engelska, både muntlig och skriftlig
Brinner för kunder och kundservice
Problemlösningsförmåga
Positiv och positiv attityd
Stabil internetuppkoppling
Förmåga att identifiera, tillämpa och förklara din produkt- och/eller tjänstexpertis med tydlighet.
Vad vi erbjuder:
Utmärkt ersättningspaket
Privat sjukförsäkring
Obegränsat kontrakt
Arbetspass måndag – fredag 9:00-18:00
Måltidskort
Prestanda bonus
Ett dynamiskt och kreativt team med positiv och vänlig atmosfär
Vägledning och verktyg för att nå din fulla potential
Här kan du läsa mer om hur det är att bo och jobba i Grekland
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