Client Support Specialist

hace 3 días

Argentina RYZ Labs A tiempo completo
At RYZ Labs, we are looking for a Customer Client Specialist to join one of our clients' teams — a luxury brand in the jewelry and high-end lifestyle sector. This role is ideal for someone who combines exceptional client service skills with an understanding of design and luxury craftsmanship. You'll act as a trusted advisor for clients, ensuring every interaction reflects the elegance, care, and sophistication of the brand. Your mission will be to build long-term relationships, guide clients through the creative and purchasing process, and collaborate with the design and production teams to ensure an outstanding customer experience. We are especially interested in professionals with experience working with U.S.-based clients or luxury brands, who understand high-end customer expectations and the importance of personalized service.
Key Responsibilities - Build and nurture long-term customer relationships, ensuring an elevated and personalized client experience at every touchpoint. - Serve as a liaison between clients and the design team, communicating needs, preferences, and design feedback clearly. - Respond efficiently, accurately, and promptly to client requests via phone, email, or other communication channels. - Manage client portfolios, keeping detailed notes on preferences, purchases, and design history to deliver tailor-made recommendations. - Collaborate with payments, logistics, and production teams to ensure smooth order processing and delivery. - Maintain brand standards in all communications, ensuring every client interaction reflects the brand's values of excellence, craftsmanship, and elegance. - Support the creative process by sharing client insights with designers to refine and enhance product development. - Consistently meet service KPIs and contribute to the continuous improvement of client experience processes.

Basic Qualifications - 3+ years of experience in client relations, account management, or other customer-facing roles. - Experienced in the jewelry or fashion design industry - Excellent communication and interpersonal skills, with the ability to connect authentically with discerning clients. - Strong understanding of design, materials, and craftsmanship in jewelry or luxury products. - Experienced in working with U.S. clients or international high-end customers, with an understanding of cultural and service expectations. - Familiarity with CRM systems, e-commerce platforms, and customer communication tools. - Highly organized, proactive, and capable of managing multiple client requests while maintaining attention to detail. - Proficient in MS Office and comfortable using digital collaboration tools. - -Near-native proficiency in English (written and spoken); additional languages are a plus.

Preferred Qualifications - Previous experience in bespoke jewelry design or luxury product customization. - Knowledge of gemstones, materials, or jewelry production processes. - Ability to combine creative insight and client empathy to deliver an exceptional luxury experience. - A passion for design, craftsmanship, and building meaningful client relationships.

  • Remote Intake Specialist

    hace 3 semanas

    , , Argentina Bionic Talent A tiempo completo

    A leading personal injury law firm is seeking an Intake Specialist to manage client communications and assist with administrative tasks. The role is fully remote, focusing on responding to client needs and providing excellent support. Ideal candidates will have experience in intake or customer service, strong English communication skills, and a professional...

  • Remote Legal Intake Specialist — Client Support

    hace 2 semanas

    , , Argentina Bionic Talent A tiempo completo

    A legal support firm is looking for a Legal Intake Specialist for a fully remote position. This role involves being the first point of contact for clients, managing communications, and assisting with administrative tasks in a U.S.-based legal environment. Candidates should have at least one year of experience in intake or customer service, strong empathy,...

  • AI Support Engineer — Client-Facing

    hace 1 semana

    , , Argentina Darwin AI A tiempo completo

    A technology company in Argentina seeks an AI Special Forces Specialist to provide exceptional support to clients encountering issues with their AI agents. The ideal candidate has prior experience in customer support, strong troubleshooting skills, and a passion for AI and technology. This full-time role includes responsibilities such as identifying issues,...

  • Client Acquisition Specialist

    hace 2 semanas

    , , Argentina StaffRight Careers A tiempo completo

    Client Acquisition Specialist We’re looking for a driven and people-focused Client Acquisition Specialist to help us grow our client base and build lasting partnerships. In this role, you generate and qualify leads, nurture prospects through the sales cycle, and support the onboarding of new clients. You may also help manage ongoing client relationships to...

  • Technical Support Specialist

    hace 3 semanas

    , , Argentina Hostify A tiempo completo

    Hostify is a fast growing startup company providing a cloud solution for managing Airbnbs and vacation rentals. We are looking to expand our team in order to better serve and support our customers around the world. We have simple but agile processes, combined with a friendly and encouraging atmosphere. We play as a team and are determined to provide world...

  • LATAM Global Payroll Specialist — Support

    hace 3 semanas

    , , Argentina Rippling A tiempo completo

    A global HR and IT solutions company is seeking a Global Payroll Support Specialist for its LATAM Payroll Operations team. This role focuses on managing complex customer cases, applying strong LATAM payroll expertise to enhance client support. Candidates should have over 4 years of experience in global payroll processing and client management, with excellent...

  • Customer Support Specialist

    hace 7 días

    Argentina Neo Group A tiempo completo

    Join the excitement with Neo Group, recruiting on behalf of our valued partner This is your chance to shake things up in the iGaming scene. Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's talented individuals like you. Be part of this...

  • Personal Injury Litigation Support Specialist

    hace 7 días

    , , Argentina Job Duck A tiempo completo

    Personal Injury Litigation Support Specialist JOB DUCK IS HIRING A LITIGATION SUPPORT SPECIALIST For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not...

  • Remote Technical Support Specialist

    hace 3 semanas

    , , Argentina Hostify A tiempo completo

    A fast-growing startup is seeking a Technical Support Specialist based in Argentina. This full-time role involves providing application support, helping customers set up products, and responding to technical issues. Ideal candidates have experience in application support, are fluent in both Spanish and English, and are tech-oriented team players. The...

  • Remote Guest Support

    hace 4 semanas

    , , Argentina ScaleUp A tiempo completo

    A vacation rental management company is seeking a Customer Support Specialist to work remotely within LATAM. The role is focused on building relationships with guests, urging them to leave positive reviews. Candidates should be fluent in English and Spanish and possess strong sales and communication skills. This contractor position involves working weekends...