Customer Support Specialist
hace 1 semana
Join the excitement with Neo Group, recruiting on behalf of our valued partner This is your chance to shake things up in the iGaming scene. Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's talented individuals like you. Be part of this journey as we work together to redefine gaming on a global scale.
We are seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist. As a Customer Support Specialist, you will be responsible for providing exceptional service and support to our customers.
Responsibilities:
Engaging with customers: Respond swiftly and accurately to inquiries via chat and email, turning questions into solutions.
Resolving challenges: Handle complaints with finesse, turning problems into positive outcomes.
Ensuring satisfaction: Communicate professionally and courteously to keep our customers happy and satisfied.
Keeping track: Maintain precise records of every customer interaction and transaction for seamless service.
Driving improvements: Spot opportunities for process enhancements and share your insights with management to keep us moving forward.
Previous experience in customer support or a similar role.
Excellent communication skills, both written and verbal in English & Polish
Patient, empathetic, and customer-focused mindset.
Strong problem-solving and conflict resolution skills.
Ability to multitask and work efficiently in a fast-paced environment.
Join us on an exciting journey to shape and revolutionize a new brand in the market
Experience an international work environment with a passionate, motivated and professional team
Being part of Neo Group means more than just a job. It's about being a part of a vibrant community with over 40 nationalities across 8 global locations. As we embrace a thrilling phase of hyper-growth and scale-up, our success is fueled by the diversity and talent of our team—potentially including you
Explore Neo Group Further:
For more details about life and careers at Neo Group, visit our Career Website connect with us on Instagram, and engage with us on LinkedIn.
Ready to redefine the future of iGaming with us? Apply today and become a part of something truly spectacular
-
VIP Spanish-Speaking Customer Support Specialist
hace 3 semanas
, , Argentina Madfish A tiempo completoA leading company in the gaming sector is seeking a Customer Support Specialist with over 2 years of experience, preferably in VIP service. The ideal candidate should possess strong communication skills in Spanish and English, exhibit stress resilience, and have experience with CRM systems. Responsibilities include managing customer communications, mentoring...
-
Remote Customer Support Specialist: Empathy
hace 5 días
, , Argentina HeadX A tiempo completoA rapidly growing DTC brand is seeking a highly skilled Customer Support Specialist to join their team. In this fully remote role, you will provide outstanding customer experience, solve complex problems, and collaborate with various stakeholders. Ideal candidates have over 2 years of experience in a similar role and strong proficiency with Zendesk. Join a...
-
Customer and sales Support Specialist
hace 4 semanas
, , Argentina ScaleUp A tiempo completoCustomer Support Specialist w/sales exp Employment Type: Contractor (Long-term) Location: LATAM (Remote) Schedule: 5 days/week — Saturdays and Sundays required (2 days off during the week) Compensation: Base salary + performance commissions Our client, a fast-growing vacation rental management company, is looking for a Customer Support Specialist to join...
-
Bilingual Customer Support Specialist
hace 4 semanas
, , Argentina tires-easy.com A tiempo completoA leading e-commerce company is seeking a Customer Service Representative in Argentina. You will support the Customer Service Department, ensuring excellent customer support across all channels. Candidates should be bilingual in English and Spanish, with at least 1 year of call center experience. The position requires a high-speed internet connection and the...
-
Customer Support Specialist
hace 1 semana
, , Argentina Neo Group A tiempo completoCustomer Support Specialist (Polish Speaking) Join the excitement with Neo Group, recruiting on behalf of our valued partner! This is your chance to shake things up in the iGaming scene. Our partner isn't just expanding; they're revolutionizing the entire game, mastering profitability with every new venture. But what truly drives this transformation? It's...
-
Senior Remote Customer Escalations Specialist
hace 5 días
, , Argentina HeadX A tiempo completoA leading DTC brand is seeking a Customer Complaints Specialist to join their support team. This role focuses on managing and resolving escalated customer issues, ensuring timely resolutions, and improving customer experience. Candidates should have at least 2 years of experience and proficiency with Zendesk. Enjoy a remote work environment in a culture...
-
VIP Customer Support Specialist
hace 3 semanas
, , Argentina Madfish A tiempo completoBigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds. Working Conditions Current shifts: 01:00–13:00, 13:00–01:00 (may vary in the future)...
-
Remote B2B Customer Success Specialist — ERP/CRM
hace 3 semanas
, , Argentina SupportYourApp Inc. A tiempo completoA leading customer support platform is seeking a Customer Success Specialist to manage the customer journey for B2B clients. This role involves setting up complex products, conducting client training, and ensuring high user satisfaction. The ideal candidate will have experience in a similar position, excellent communication skills, and a customer-oriented...
-
Technical Support Specialist
hace 2 semanas
, , Argentina Hornetsecurity A tiempo completoRecruiter @ Hornetsecurity – Leading global provider of cloud security – Join the swarm We are looking for a motivated Technical Support Specialist for 40 hours/week in Córdoba (Argentina) to start immediately or as soon as possible. You will join our team in the Proofpoint office in Córdoba. Your Job Diagnose and resolve corporate clients’ technical...
-
Remote Guest Support
hace 4 semanas
, , Argentina ScaleUp A tiempo completoA vacation rental management company is seeking a Customer Support Specialist to work remotely within LATAM. The role is focused on building relationships with guests, urging them to leave positive reviews. Candidates should be fluent in English and Spanish and possess strong sales and communication skills. This contractor position involves working weekends...