Technical Support Specialist

hace 2 semanas


Argentina Hornetsecurity A tiempo completo

Recruiter @ Hornetsecurity – Leading global provider of cloud security – Join the swarm We are looking for a motivated Technical Support Specialist for 40 hours/week in Córdoba (Argentina) to start immediately or as soon as possible. You will join our team in the Proofpoint office in Córdoba. Your Job Diagnose and resolve corporate clients’ technical issues over phone, email, and online chat in system configurations, product functionality, and bugs/enhancements. Create support tickets and process them to final resolution. Build personal customer relationships and focus on excellent customer experience. Remain alert to messages from the incident notification system and inform the response team when incidents arise. Perform initial assessment of reported incidents to assign the appropriate priority level to new tickets. Escalate issues and tickets for immediate action based on impact or SLA. Convey customer feedback to product development staff. Interact with other teams to provide comprehensive and high-quality support. Work in a global team that uses a follow‑the‑sun shift approach for 24/7 support. Your Profile Vocational education in information technology. Experience in IT support. Excellent logical, analytical, and problem‑solving skills. Very high level of English (both written and spoken). Customer‑focused, friendly, helpful, and strong people skills. Experience troubleshooting Windows Server issues using built‑in Windows applications such as Event Log Viewer, netstat, or others. Good understanding of IP networking and protocols such as SMTP, DNS, and HTTP. Exposure to mail server/email flow and clear understanding of mail flow. Quick learner and self‑starter. Room for innovation and independent action in a forward‑thinking company. Short decision‑making processes and flat hierarchies in an open working atmosphere. Personal and professional development opportunities. Temporary Employee Exchange Program – support to work at our global office locations and explore the world (e.g., Germany, Malta, Madrid, Montréal, Washington). Home office option and flexible working hours. No dress code – come to work in the attire in which you feel comfortable. Delicious coffee, tea, soft drinks, and fresh fruit available. Be‑Active Bonus – subsidies for your fitness memberships. Unlimited contracts – we are looking for hornets who want to grow with us in the long term. Seniority Level Associate Employment Type Full‑time Job Function Information Technology and Customer Service Industries IT Services and IT Consulting, Computer and Network Security, and Software Development #J-18808-Ljbffr



  • , , Argentina Hostify A tiempo completo

    Hostify is a fast growing startup company providing a cloud solution for managing Airbnbs and vacation rentals. We are looking to expand our team in order to better serve and support our customers around the world. We have simple but agile processes, combined with a friendly and encouraging atmosphere. We play as a team and are determined to provide world...


  • , , Argentina Hostify A tiempo completo

    A fast-growing startup is seeking a Technical Support Specialist based in Argentina. This full-time role involves providing application support, helping customers set up products, and responding to technical issues. Ideal candidates have experience in application support, are fluent in both Spanish and English, and are tech-oriented team players. The...


  • , , Argentina InvGate A tiempo completo

    Overview InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Bilingual Technical Support Analyst to join our team. Responsibilities Provide...


  • , , Argentina Hornetsecurity A tiempo completo

    A leading global provider of cloud security is seeking a motivated Technical Support Specialist in Córdoba, Argentina. You will resolve technical issues for corporate clients, support ticket processing, and build customer relationships in a 24/7 global team. Ideal candidates should have a background in IT, excellent problem-solving skills, and high-level...


  • Argentina InvGate A tiempo completo

    InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology.To support our continuous growth we are looking for a Bilingual Technical Support Analyst to join our team.Some of the role's responsibilities...


  • , , Argentina Siena AI A tiempo completo

    Technical Support Engineer Join to apply for the Technical Support Engineer role at Siena AI 3 days ago – Be among the first 25 applicants. Meet Siena Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to...


  • argentina Chronos Consulting A tiempo completo

    Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...

  • SEO Specialist

    hace 4 semanas


    , , Argentina Uptalent.io A tiempo completo

    SEO Specialist (Technical & Content Strategy) Our client is a fast‑growing vehicle shipping and logistics company on a mission to simplify, accelerate, and improve the vehicle transport experience across North America. They are building an advanced digital platform supported by content, automation, and data. You'll join a team that values creativity,...

  • AI Support Specialist

    hace 2 semanas


    , , Argentina Darwin AI A tiempo completo

    An innovative tech company in Argentina is seeking an AI Special Forces Specialist. In this role, you will provide essential support to clients, troubleshoot AI-related issues, and enhance customer satisfaction through various communication channels like WhatsApp and email. Ideal candidates will have a strong background in customer or technical support,...


  • , , Argentina Stigg A tiempo completo

    At Stigg , we’re reinventing how software companies manage pricing and packaging, making it effortless, flexible, and developer-first. We’re building for builders: the engineering and product teams shaping the next generation of SaaS. Trusted by companies like Miro , Webflow , PagerDuty , Upwork , Qlik , and Productboard , Stigg helps high-scale teams...