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Operations and Growth Manager

hace 2 días

Buenos Aires, Buenos Aires C.F., Argentina Diffco A tiempo completo


About:

Diffco is a global software development and team augmentation company based in Silicon Valley. We build: Custom software products, Mobile & web applications, AI-powered solutions, Dedicated development teams We partner with startups and enterprises worldwide and focus on quality, long-term collaboration, and clear communication.

  • Title: Operations & Growth Manager
  • Location: Remote (full-time in PST hours)

Key Responsibilities:

Sales Support

  • Make daily calls and follow-ups to leads and existing clients
  • Conduct first-contact discovery calls and book meetings for the C-level or sales lead
  • Manage the sales-related inbox: reply to simple messages, draft responses, ensure nothing important is misse
  • Keep HubSpot CRM organized and up to date (deals, stages, notes, next steps, tasks)
  • Support light outbound sales: research target companies, build prospect lists, send templated outreach and track responses

Marketing & Growth

  • Assist with ads management (e.g. Google, LinkedIn) in coordination with internal or external partners
  • Manage content publishing: blogs, case studies, website updates, LinkedIn and other relevant channels
  • Conduct market and competitor research
  • Identify new promotion channels: directories/marketplaces, communities, events, podcasts, partnerships
  • Maintain and optimize public company profiles and directories
  • Support growth experiments (e.g. testing messages, landing pages, outreach angles) and summarize performance

Operations & Executive Support

  • Create and maintain weekly and monthly reports on sales pipeline, marketing activity, and basic operations
  • Coordinate updates from the development team, turning project statuses into clear internal or client summaries
  • Track and follow up on tasks and deadlines in Asana (or similar tools)
  • Coordinate with external vendors and freelancers
  • Handle event and travel planning (conferences, client visits, internal events, flights, hotels, logistics)
  • Provide Executive Assistant support for the CEO/CTO: calendar management, meeting scheduling, prioritization of tasks and follow-ups, preparation of documents and presentations

Requirements

  • 3+ years experience in one or more of the following roles: Executive Assistant, Operations Manager / Coordinator, Sales or Marketing Coordinator, Revenue / Business Operations
  • Experience in a tech / software / digital agency or similar services environment
  • Excellent English (written and spoken); confident on calls with clients
  • Strong time management, prioritization, and organizational skills
  • High attention to detail
  • Proven experience with: HubSpot (or strong CRM experience and willingness to switch, Asana (or similar project management tool), Notion (or similar documentation/knowledge tools), Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
  • Pro in using AI tools and exploring automation to speed up work
  • Ability and willingness to work full-time in PST hours

Nice to Have

  • Experience in a software development company, AI services, or digital agency
  • Experience with ads platforms (Google, Meta, LinkedIn)
  • Basic understanding of SEO, content marketing, or growth hacking
  • Experience managing company profiles on review platforms and directories
  • Experience managing people (assistants, coordinators, freelancers, vendors)
  • Experience creating SOPs and processes from scratch

What we offer:

  • Competitive salary and bonuses
  • Flexible work hours
  • Remote job
  • Professional development opportunities
  • Vibrant workplace culture

Why working at Diffco?

  • Great experience and opportunity:
    You will work on the fast-forward projects in Silicon Valley utilizing the latest technologies, methodologies, frameworks and approaches with the ability and time to learn and develop professionally.
  • Professional and harmonious team of friends:
    Our team is a second family, so you would enjoy spending the day working on nice projects with kind people with broad interests.
  • A vast field for growth:
    Learn continuously, expand your skills and demonstrate your professional level and ability to take more responsibility to grow.
  • Great company culture:
    We care about you and are interested in your personal professional goals, motivation and we build a perfect work/life balance.