Customer Success Associate
hace 5 días
Flamingo is a Resident Retention Platform. We help large apartment companies quickly boost their resident retention with an all-in-one platform. You can learn more about us here: Flamingo's platform has 2 parts:2-Sided Marketplace: Flamingo recruited a network of thousands of event hosts (e.g. caterers). Property managers can create an account and quickly start booking events.Enterprise Software Platform: Apartment operators pay Flamingo a per unit per month fee for Flamingo's full platform or for just the parts they they need.We are looking for Customer Success Associate to help with the following things:Improve Marketplace Conversion Rate of Marketplace Accounts from Account Creation > First Event Book > Repeat Booking > Marketplace SubscriptionOnboard new customers if they don't book first event within 7 days Improve repeat bookings & get repeat bookings if someone stops booking Upsell repeat bookers to get a subscriptionManage event customer service issues - e.g. reaching out to someone that left review of 3/5 or lessManage Customer Success of VIP Event Marketplace Partnerships AccountsEnsure 100% onboarding and training of their buildings Organize Quarterly Employee Engagement EventsProvide meaningful updates to decision makersDrive upsells to event subscriptionsApp Set Up & Quality Assurance of New App AccountsWork with customers to get their app fully set up to ensure successful adoptionComplete basic customer training and education for platform navigation Monitor customer software use and take action to ensure 100% of customers are benefiting from the platformProcess ImprovementIdentify and implement process improvement projects that improve efficiency, conversions, customer satisfaction, and revenueIdentity and recommend platform improvements that improve efficiency, conversions, customer satisfaction, and revenueOther ResponsibilitiesInbox Management Accounts Receivable ManagementInsurance Compliance Management for Marketplace AccountsGenerate Google and G2 Reviews from happy marketplace customer Other things that come upIdeal CandidateFull English Fluency Experience working in startup and remoteIndependent Analytic and self drivenCollege Educated
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Associate Customer Success Manager
hace 6 días
Buenos Aires, Argentina TransPerfect A tiempo completoJoin to apply for the Associate Customer Success Manager role at TransPerfect The Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The...
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Associate Customer Success Manager
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina TransPerfect A tiempo completo $60.000 - $120.000 al añoThe Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives.The Associate Customer Success Manager will receive support from the Global Client...
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Remote Monitoring
hace 2 semanas
Buenos Aires, Argentina dLocal A tiempo completoA leading fintech company is seeking a Monitoring & Support Associate in Buenos Aires to join their Customer Success team. The role involves generating reports, identifying anomalies, troubleshooting issues, and ensuring SLAs are met. Candidates should have a Bachelor's degree or be current students, be proactive, and possess analytical knowledge. The...
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Customer Success
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Canonical - Jobs A tiempo completo $120.000 - $240.000 al añoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Customer Success Associate
hace 1 semana
Buenos Aires, Argentina Lazo A tiempo completo**Lazo** is the all-in-one SaaS platform that offers a VC-ready solution for founders solving bookkeeping, finance, legal, tax, payroll, and fundraising tools. Lazo is granted by: AWS Startups, EY, Endeavor & Tampa Wave Bay. **Responsibilities**: Customer Onboarding: - Onboard new clients and guide them through the onboarding process. - Ensure customers...
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Customer Success
hace 5 días
Buenos Aires, Argentina S&P Global A tiempo completoS&P Global Market Intelligence **The Role**: Customer Success Associate **Grade**: 8 **The Location**: Buenos Aires **The Team**: It’s a dynamic global team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and...
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Customer Success Associate
hace 1 semana
Buenos Aires, Argentina dLocal A tiempo completo**Why you should join dLocal** dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payments expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
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Remote Client Success Associate
hace 2 semanas
Buenos Aires, Argentina Design Pickle A tiempo completo**Overview** Hello, prospective pickle! We are seeking a **Client Success Associate (CSA)** to join our growing Client Success team. The CSA will play a key role in supporting our Customer Success Coordinators (CSCs) and Customer Success Managers (CSMs) by monitoring early client experiences, preparing account reviews, and ensuring satisfaction throughout...
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Customer Success Executive
hace 5 días
Rosario, Santa Fe, Argentina Darwin AI A tiempo completo $30.000 - $60.000 al añoWe are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long-term relationships with customers and enjoys leveraging data and AI...
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Customer Success Manager
hace 6 días
, , Argentina Singular A tiempo completoAbout Singular Singular is the leading marketing measurement platform trusted by 1,000+ global brands, including Apple, Microsoft, Uber, DoorDash, Nike, EA, DraftKings, and Robinhood. Ranked as the #1 MMP by G2 for 3 years in a row, Singular enables marketers to make smarter user acquisition decisions and analyze the impact of every ad dollar with...
