Customer Success Associate
hace 7 días
Flamingo is a Resident Retention Platform. We help large apartment companies quickly boost their resident retention with an all-in-one platform. You can learn more about us here: Flamingo's platform has 2 parts:2-Sided Marketplace: Flamingo recruited a network of thousands of event hosts (e.g. caterers). Property managers can create an account and quickly start booking events.Enterprise Software Platform: Apartment operators pay Flamingo a per unit per month fee for Flamingo's full platform or for just the parts they they need.We are looking for Customer Success Associate to help with the following things:Improve Marketplace Conversion Rate of Marketplace Accounts from Account Creation > First Event Book > Repeat Booking > Marketplace SubscriptionOnboard new customers if they don't book first event within 7 days Improve repeat bookings & get repeat bookings if someone stops booking Upsell repeat bookers to get a subscriptionManage event customer service issues - e.g. reaching out to someone that left review of 3/5 or lessManage Customer Success of VIP Event Marketplace Partnerships AccountsEnsure 100% onboarding and training of their buildings Organize Quarterly Employee Engagement EventsProvide meaningful updates to decision makersDrive upsells to event subscriptionsApp Set Up & Quality Assurance of New App AccountsWork with customers to get their app fully set up to ensure successful adoptionComplete basic customer training and education for platform navigation Monitor customer software use and take action to ensure 100% of customers are benefiting from the platformProcess ImprovementIdentify and implement process improvement projects that improve efficiency, conversions, customer satisfaction, and revenueIdentity and recommend platform improvements that improve efficiency, conversions, customer satisfaction, and revenueOther ResponsibilitiesInbox Management Accounts Receivable ManagementInsurance Compliance Management for Marketplace AccountsGenerate Google and G2 Reviews from happy marketplace customer Other things that come upIdeal CandidateFull English Fluency Experience working in startup and remoteIndependent Analytic and self drivenCollege Educated
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Customer Success Associate
hace 6 días
Buenos Aires, Argentina JPMorganChase A tiempo completo**JOB DESCRIPTION** Team up with a diverse array of teams and elevate your skillset to champion customer journeys and craft unparalleled customer experiences. As a Customer Success Associate in CTO IAM-IGA Product Adoption, you support customers in their journey toward achieving their desired outcomes. Work closely with the Customer Success team and other...
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Associate Customer Success Manager
hace 4 semanas
Buenos Aires, Argentina TransPerfect A tiempo completoJoin to apply for the Associate Customer Success Manager role at TransPerfect The Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives. The...
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Associate Customer Success Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina TransPerfect A tiempo completoThe Associate Customer Success Manager is responsible for small to mid-size global accounts, or supports a Customer Success Manager on a larger account. Their goal is ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives.The Associate Customer Success Manager will receive support from the Global Client...
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Customer Success Associate
hace 2 semanas
Buenos Aires, Argentina Corsearch A tiempo completoAt Corsearch, we are dedicated to creating a world where consumers can trust the choices they make. As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment. Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands...
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Senior Account
hace 2 semanas
Buenos Aires, Argentina SC Johnson A tiempo completoA leading consumer goods company is seeking a Customer Success Manager, Accounts – Associate Director based in Buenos Aires. This role involves fostering relationships to ensure account success, understanding customer needs, and providing feedback to internal teams. Ideal candidates should have over 8 years of experience in customer success or consulting,...
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Customer Success
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Canonical - Jobs A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...
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Customer Success Specialist
hace 4 días
Mendoza, Argentina SupportYourApp A tiempo completoWe are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. In this role, you will be responsible for managing the entire customer journey, from initial product implementation to long-term success and growth. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and...
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Customer Success Specialist
hace 1 semana
, , Argentina Tackr Jobs A tiempo completoEstamos creando un Talent Pool de Customer Success Specialists en LATAM para conectar talento con startups y compañías de alto crecimiento. ¿A quién buscamos? Profesionales con habilidades para acompañar, retener y hacer crecer a los clientes mediante una gestión estratégica y orientada a resultados. Excelentes habilidades de comunicación y relación...
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Remote Client Success Associate
hace 7 días
Buenos Aires, Argentina Design Pickle A tiempo completo**Overview** Hello, prospective pickle! We are seeking a **Client Success Associate (CSA)** to join our growing Client Success team. The CSA will play a key role in supporting our Customer Success Coordinators (CSCs) and Customer Success Managers (CSMs) by monitoring early client experiences, preparing account reviews, and ensuring satisfaction throughout...
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Customer Success Executive
hace 2 semanas
, , Argentina Getdarwin A tiempo completoWe are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long-term relationships with customers and enjoys leveraging data and AI...
