Service Delivery Manager Field Support

hace 1 semana

Buenos Aires, Buenos Aires C.F., Argentina Cognizant A tiempo completo

About The Role
As a
Field Services Manager
, you will play a strategic role in overseeing IT services to ensure high performance, security, and innovation. Your mission is to analyse, design, and implement systems that drive the company's digital transformation, deliver advanced technical support, and continuously enhance infrastructure and applications.

You will serve as a key technical and operational reference point, collaborating closely with clients, service providers, and internal teams to align technology solutions with business goals and ensure seamless service delivery.

In This Role, You Will

  • Oversee the development, installation, configuration, administration, and monitoring of IT systems and networks to prevent viruses, malfunctions, and errors.
  • Manage project timelines, documentation, deliverables, and additional tasks required by the project or client.
  • Analyze network and infrastructure data to identify inefficiencies, troubleshoot technical problems, and implement effective solutions.
  • Prepare network analyses, data reports, and operational manuals to support decision‑making and operations.
  • Train engineering teams on new systems, protocols, and best practices, while staying current with evolving technologies, standards, and industry developments.

Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Buenos Aires, Argentina.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need To Have To Be Considered

  • Hold a bachelor's degree in systems engineering.
  • Possess 5–7 years of experience as an IT Services Manager or Systems Administrator.
  • Have ITIL Foundation certification (preferred).
  • Demonstrate knowledge of ISO 27000 standards (preferred).
  • Languages: Advanced level in Portuguese and English

These Will Help You Stand Out

  • Multicultural competencies and ability to adapt to diverse environments.
  • Strong business acumen and understanding of industry goals.
  • Ability to build strong networks and foster teamwork.
  • Digital agility and adaptability to technological transformation.
  • Proficiency in digital tools for task execution, communication, and collaboration.

Benefits

  • A career in one of the largest and fastest growing IT services providers worldwide.
  • Ongoing support and funding with training and development plans.
  • Opportunity to work for leading global companies.
  • Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
  • A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

  • Service Delivery Manager Field Support

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Cognizant A tiempo completo

    About The RoleAs aField Services Manager, you will play a strategic role in overseeing IT services to ensure high performance, security, and innovation. Your mission is to analyze, design, and implement systems that drive the company's digital transformation, deliver advanced technical support, and continuously enhance infrastructure and applications.You...

  • Service Delivery Manager Field Support

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Cognizant Technology Solutions A tiempo completo

    About the roleAs a Field Services Manager, you will play a strategic role in overseeing IT services to ensure high performance, security, and innovation. Your mission is to analyze, design, and implement systems that drive the company's digital transformation, deliver advanced technical support, and continuously enhance infrastructure and applications.You...

  • Service Delivery Manager

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Hemmersbach A tiempo completo

    Your skillsC1 EnglishPrevious work experience (or equivalent) in project management and Service Delivery, preferable in IT field/ servicesDegree in Computer Science, Management, Economics or equivalent fieldYour tasksLead assigned team in order to implement all requirements of the customer contract, defining, planning, tracking and managing the assigned...

  • Service Delivery Manager

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Who are we?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? Join our community as a Service Delivery Manager liaising with our experienced...

  • Project Manager/Delivery Manager

    hace 2 días

    Buenos Aires, Buenos Aires C.F., Argentina Happy Agencies A tiempo completo

    We are seeking a highly competent and driven Delivery Manager/Project Manager to join our dynamic team. This fully remote role offers optional office attendance in Buenos Aires, Argentina, and follows a 9 AM to 6 PM work schedule. The successful candidate will be deeply involved in the complete project lifecycle, focusing on delivering projects on time,...

  • Product Manager

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Delivery Hero A tiempo completo

    Descripción de la empresa Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios...

  • Client Service Account Manager

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina JPMorgan Chase A tiempo completo

    Manage a portfolio of large corporate or financial institution clients in a Client Service role.Step into the role of a Client Service Account Manager where you will have direct responsibility for managing a portfolio of large corporate or financial institution clients by helping them to effectively utilize our Payment Products and Services. As the primary...

  • Service Sales Support Intern

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina ABB A tiempo completo

    En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.Este Puesto Reporta aService Sales...

  • Manager, LATAM Procurement Operations

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Delivery Hero A tiempo completo

    Company Description Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios y...

  • Sr Product Manager

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Delivery Hero A tiempo completo

    Descripción de la empresa Pedidosya es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo. PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios...