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Customer Success Administrator

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Founded in 2005, Translation Back Office is a multilingual translation company with four worldwide offices with long-standing commitment to Sustainable Quality Assurance and Exceptional Service We provide translation services in 100+ languages, in addition to project management outsourcing, Virtual Remote Interpreting (VRI), Desktop Publishing and Engineering services. Our Team: Passionate leadership focused on revolutionizing the translation industry and facilitating global communication between cultures and peoples. Committed, talented in-house team of loyal and highly experienced project managers, localization engineers, linguists and sales representatives who have been working together for over 15 years. Join our growing staff and boost your career in a global translation company

**Requisitos**:
At least 1 year in customer-facing role. Exceptional interpersonal skills and communication skills (written and oral). Possess a consultative nature - ability to influence others to maximize client satisfaction. Knowledge of customer service principles and practices is required. Attention to detail and accuracy; ability to maintain confidential information. Ability to communicate effectively across cultures and in a variety of customer facing situations. Technical aptitude, familiarity in effective simultaneous use of multiple telecommunication systems. Creative thinker who takes the initiative to get tasks completed. Must possess the ability to multi-task and perform in a fast-paced environment. Part time availabilty (1:00 PM to 5:00. EST.)

Beneficios

Culturally diverse work environment - meaningful work