Service Delivery Engineer
hace 2 semanas
Nos desafía el aprendizaje y la innovación
- Nos apasionamos por los clientes
- Construimos equipos diversos e inclusivos
- Protagonizamos la transformación
- Nos adueñamos de nuestros compromisos
**Tu misión**: Serás responsable de activar los servicios para los clientes, configurando equipos y sistemas según sus necesidades, asegurando una correcta implementación y optimizando la experiência del usuario.
**Lo que harás**:
✔ Realizar configuraciones finales de equipos para activar el servicio en la ventana acordada con el cliente. ✔ Identificar y adaptar configuraciones según necesidades específicas del cliente.
✔ Recabar información y realizar pruebas de aceptación del servicio.
✔ Asegurar la correcta actualización de la documentación y registros del servicio activado.
✔ Brindar soporte a otras áreas para mejorar los tiempos de entrega y la experiência del cliente.
**¿Eres la persona adecuada?**
Entre 2 y 5 años de experiência en roles similares.
Técnico electrónico, estudiante o egresado de **Ingeniería Electrónica o Comunicaciones**.
Conocimientos en **Networking, Redes IP, Tecnologías MPLS, DWDM**.
Configuración básica en **routers Cisco y Juniper**.
Manejo de protocolos de ruteo como **BGP y OSPF**.
**Inglés intermedio (excluyente)** para comunicarse con clientes internacionales.
Si buscas un nuevo desafío en un entorno dinámico y tecnológico, te invitamos a postularte.
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