Cib F&bm, Business Support Management, Analyst

**JOB DESCRIPTION** Department Description**:
Business Support Management (BSM) is a function within CIB Finance & Business Management. The group is responsible for many levels of administrative support services to the lines of business and senior management. This includes, but is not limited to, support of day-to-day management of corporate and support business functions along with oversight and management of administrative assistants, as well as a range of administrative support and controls to business functions. The team interacts heavily with the Front Office businesses, as well as corporate functions, such as Real Estate, Compliance, Human Resources, Control Management, Accounts Payable, and Technology.

**Roles and Responsibilities**:

- Management of end to end process of On & Off boarding process
- Real Estate/Space planning: maintenance of floor plans, move management, cost allocation and ad-hoc projects. Drive efficiency within CIB footprint
- Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes
- Develop and implement meaningful performance metrics towards BSM agenda
- Navigate through expense data to create reports and presentations for Senior Management
- Advocate for the administrative staff needs
- Control and coordinate LOB’s vendor onboarding and LOB invoices
- Additional job scope includes providing guidance and support and driving the agenda to ensure that effective business and process controls are maintained consistently across all businesses
- Ad-hoc projects towards BSM agenda in Latin America
- 1+ years of related experience
- Fluent in Spanish and English, Portuguese is a plus
- Strong oral and written communication skills
- Strong and independent problem solving skills
- People management experience is a plus
- Customer service / Client facing experience is a must
- Ability to conduct analytical reviews to influence and drive decision making
- Advanced ability to organize, prioritize, and seek guidance in managing multiple priorities and functions under time constraints.
- Strong knowledge of Microsoft Office (Excel, Word, and Powerpoint) - especially Excel and Powerpoint
- Excellent relationship building skills with the ability to listen well and influence others
- Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
- A self-starter who is organized and consistently meets deliverables

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.