IT Manager
hace 1 semana
**Position Title**: IT Manager - 100% remote working (flexibility when required to support US/EST)
**Contract**:Full-time, Independent Contractor
**Posting Jurisdictions: 100% remote**
**Our Firm**:
We are seeking a dynamic person with a passion for entrepreneurship and sophisticated work. Join our cutting-edge, tech-savvy law firm and immerse yourself in a forward-thinking environment that encourages innovation.
We are seeking an experienced IT Manager to lead the day-to-day operations of the IT infrastructure, managing a small team of IT professionals, and ensuring the seamless functioning of all technical systems within the organization, with a strong focus on Microsoft 365, Azure and Virtual Desktops.
**Key Responsibilities**:
- **Team Leadership**:
- Lead, mentor, and manage a team of 2-3 IT professionals providing 1st line support.
- Foster a collaborative and innovative work environment.
- **Troubleshooting and Support**:
- Provide technical support for staff and resolve escalated IT issues.
- Implement proactive measures to prevent system downtime.
- **Infrastructure Management**:
- Oversee the maintenance, security, and performance of the company's IT systems.
- Implement best practices for network and server infrastructure.
- **Strategic Planning**:
- Manage and coordinate IT projects from initiation to completion.
- Collaborate with senior management to identify and prioritize IT initiatives.
- **Project Management**:
- Manage and coordinate IT projects from initiation to completion.
- **Security and Compliance**:
- Develop and enforce security policies and procedures.
- Ensure compliance with relevant regulations and standards.
- **Vendor Management**:
- Evaluate and manage relationships with IT vendors and service providers.
- Negotiate contracts and agreements to ensure cost-effectiveness.
**Experience required**:
- Fluency in English to articulate problems/solutions (flexibility to support US/EST time zone)
- 5+ years experience on Azure and Virtual Desktops.
- Some experience in CRM
- Team leadership, managing and mentoring a small team of technical staff.
- Communication skills to discuss with non-technical teams, explaining issues, causes and resolutions.
**This position is not currently open to recruiting agency submissions.
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