Customer Service Coordinator Flavors
hace 6 horas
IFF is growing and we are looking for a dedicated and passionate individual to join our Customer Service team.
As the Customer Service Coordinator, you will guarantee purchase orders deliveries to customers & being the liasion between the plant and customers for local deliveries, solve issues for day-to-day activities, supervise the due dates of the customers' purchase orders, and coordinate all processes relevant to the attention and resolution of complaints and requests from customers. The Sales Service Manger will coordinate, revise and inform the status of the orders in-house as well as the sales forecast and be responsible for the reports demanded from the Commercial Director of Brazil.
You will be able to lead the processes of the area and the people under your responsible, motivate, train and help the customer service group, and conduct processes such as evaluation, capacitation, and development of the customer service group aligned with corporate policies. To be successful in this position, you will have strong analytical and problem solving skills, relationship building and teamwork experience, and excellent interpersonal and communication sills. You will have a bachelor's degree in a relevant area of study.
**Job Requirements**:
**Required Skills**:
- Fluent English
- Strong analytical and problem solving skills
- Relationship building and teamwork experience
- Must possess excellent interpersonal, organization and communication skills
- Outstanding Excel and Power Point knowledge
**Required Experience**
- Bachelor's Degree in a relevant field of study
- 7+ years experience working in a Customer Service Group or Sales Service
- Strong experience with SAP, Excel, and PowerPoint
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