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Sales Coordinator
hace 3 semanas
**The Sales Coordinator acts as the main support of Sales Executives to handle their customer portfolio. Conducts a wide variety of customer centric transactions in a timely manner to ensure ZIM’s commercial targets and KPI’s are achieved. Maintain accurate customer contact listings, review and coordinate updates to customers and vendors. Strives for provide an outstanding sales experience for our customers. ****
- Serve as the principle point of contact for customer rate requests and on-going price negotiations.
- Manage rate and free time filing in ZIM’s system.
Support Account Owner and management by responding to customers’ requests regarding, rates, free time, service contracts and all other general requests.
Prepare information for meetings with Sales Executive and Country Sales Manager
Face to face customer visits with Sales Executive
Monitor customer’s booking allocation and materialization.
- Interact with other ZIM offices within our global agency network to assist with account related and commercial matters.
- Support Sales Executives with customer interactions, information and marketing efforts.
- Target and develop new business opportunities.
- Assist customers with a variety of other operational, customer service and commercial inquiries.
**Requirements**:
- Academic education. Economics/Business management/ Marketing
- Minimum 2 years of proven experience in sales or marketing position.
- Working experience in Shipping industry.
- Proficient in MS office, Excel in particular.
- Hight control of English language (Speaking, reading and writing) | Advanced English
- Communication skills;
- Customer service approach (internal & external);
- Analytical thinking;
Function:
Countries & Business Development
