Support Agent

Hey there
We're Fever, the world's leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

**We're Hiring: Support Agent - Candlelight LATAM (Hybrid, Indefinite contract | Based in Argentina)**
**_Based in: Buenos Aires, Argentina (2 days per week attendance to the office) | Flexible 4-hour shift (5 days/week)_**

Are you fluent in English? Do you enjoy structured work, cross-functional collaboration and solving operational puzzles? We're looking for a Support Agent to join our Candlelight team—working behind the scenes to bring magical concert experiences to life across LATAM

**What You'll Do**:
As a Support Agent, you'll play a key role in supporting our internal teams, ensuring that processes run smoothly and details are always on point. You'll manage a variety of administrative and operational tasks:
**Internal & Cross-Team Support**:
Keep internal tools (Jira, Slack, Airtable) updated and organized

Coordinate with Producers and Project Managers on day-to-day needs

Assist in maintaining visibility across tasks, deadlines and project progress

**Operational & Administrative Support**:
Assist with event setup and quality checks using internal tools

Support invoicing processes and coordinate with the Finance team

Help with venue research and initial outreach

Contribute to budget tracking and cost allocation

Prepare and manage contracts for musicians

You'll work closely with our team spread across Argentina, Chile, Brazil, Mexico, Colombia and remotely, contributing to the smooth operation of one of Fever's most beloved experiences: Candlelight Concerts

** What You Bring**:
You live in Argentina and are legally eligible to work here

You speak English and Spanish fluently (written & spoken)

Experience in structured operations, support or admin roles

Strong attention to detail, process orientation and follow-through

Comfort with tools like Jira, Airtable, Slack, Google Workspace (or quick to learn)

A team-first mindset, clear communicator and proactive problem-solver

Ability to juggle tasks and priorities in a fast-paced environment

Bonus: Familiarity with events, production or the music industry

**Why Join Us?**:
Remote friendly

Join a collaborative, international and fast-paced team

Help shape the backstage of magical concert experiences

Learn about event production, internal workflows and scalable operations

Room to grow and take on new challenges as the team evolves

We welcome people from all walks of life—if this role excites you and you're motivated to learn and contribute, we want to hear from you.

This role is located in** Argentina.**

Ready to apply?
Send us your CV and a short note telling us why you'd be a great fit. We can't wait to meet you

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.