Client Growth Manager

**About Us**
- IMS is an Aleph company that partners with and represents major social media platforms; including Twitter, Snapchat, Linkedin, TikTok, Twitch, and many others in emerging markets across LATAM and Europe. Aleph is the largest global partner of more than 30 leading digital platforms, exclusively representing them across 100+ markets in Latin America, Europe, Africa, and APAC.

As a forward-thinking organization, we are constantly evolving and exploring new horizons. We're on a mission to extend the reach of advertisers and partners to more corners of the world and to amplify their success.
- We embrace change as an opportunity to learn, innovate, and grow. Our curiosity and resilience allow us to adapt to new challenges and seize new opportunities with confidence.
- Together, we can unlock and drive economic growth and power the digital ecosystem.

Are you passionate about teamwork, integrity, protagonism, and delivering results? Do you thrive in an environment that values collaboration, accountability, and innovation? If so, we have an exciting opportunity for you
- Microsoft and Aleph/IMS have entered into a strategic partnership, whereby Aleph will be the exclusive partner for Microsoft’s search and native ad inventory across the region. Microsoft Search Advertising empowers the largest advertisers around the world to maximise their potential through paid search and native marketing on the Microsoft Ads platform. Aleph will manage the full business process across sales, account management, marketing, finance, collection, and billing in 27 countries across Latin America._

As a Client Growth Manager, you will manage a book of business with a Client Partner or
- Regional Lead. You will be a consultative salesperson, who can understand the client’s
- business and KPIs, deep dive into their campaigns and provide expert advice on optimization for SEM campaigns.

**Main Responsibilities**:

- You will have a quarterly revenue quota: the way to achieve that is to make sure your clients reach their goals consistently, by ensuring their campaigns are successful.
- Provide excellent client service in each stage of the sales process: campaign set-up, optimization, troubleshooting, analysis, reporting results and proposing improvements.
- Provide hands-on expert advice on campaign optimization.
- Acquire a thorough understanding of key customer needs and requirements.
- Prepare regular reports of progress and forecasts to internal and external stakeholders.

**Skills and Experience Required**:

- Experience of 2+ years in some of the following roles or similar ones:

- Growth Hacker, Performance Specialist or Acquisition Specialist or similar in a company with strong digital channels.
- Client Solutions Manager or Analytical Lead in any major advertising platform (Google, Facebook, etc.).
- Key Account Media Planner in a leading performance marketing agency.
- Deep knowledge of digital marketing:

- Experience running big-budget SEM campaigns is required.
- Experience running performance campaigns on other platforms (Facebook, Twitter, etc.) is nice to have.
- Attribution models and experiments design.
- Tracking (pixels, MMPs, SDKs).
- Personal skills:

- Strong communication and interpersonal skills.
- Problem-solving and learner mindset.
- Strong analytical skills and attention to detail.
- Languages:

- English (required)
- Portuguese (desirable)
- Tools
- Required: Excel, Google Sheets, Looker studio, PowerPoint.
- Desirable: Google Analytics, Google Tag Manager, MMPs (AppsFlyer, Adjust, etc.)
- Nice to have: SQL, Python, VBA, Web Design.

IMSIsHiring
- #WeAreIMS
- #LI- DNI

**What can you expect from working at IMS by Aleph?**
- Competitive compensation & benefits
- Hybrid work model
- Dynamic environment, where ideas are valued regardless of your role
- International work and exposure to different cultures
- Professional growth

We are a vibrant community that embraces diversity, creativity, and excellence. Our members come from different backgrounds, cultures, and skill sets, but share a common passion for supporting each other and making a positive impact in the world.

Join our team and be part of an organization that values and invests in its people, where you can thrive both personally & professionally.