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Inside Sales Manager

hace 2 semanas

Buenos Aires, Argentina Payoneer A tiempo completo

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.

By taking the complexity out of the financial workflows-including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role Summary

Location: Buenos Aires, Argentina

Hybrid

Full-time

Payoneer is looking for a highly talented professional to help millions of SMBs and professional businesses across LATAM get paid globally through Payoneer’s fast, flexible, secure, and low-cost solutions. As an Inside Sales Manager you will play a key role in educating, onboarding, and driving early success for newly acquired customers.

To succeed in this role, you should bring a strong background in both business development and account management, enabling you to build strong engagement with key stakeholders. You must also be a self-starter, capable of developing and executing a territory coverage plan effectively.

This position offers the opportunity to contribute with innovative ideas and strategic approaches in a competitive and ever-evolving business landscape.

What you'll do:

- Answer inbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers
- Educate customer on the functionality, benefits, and value of Payoneer products by becoming Payoneer Product Expert (PPE)
- Implement a consultative approach to fully understand the business’s needs
- Identify and recommend additional products to help the business maximize Payoneer's value
- Develop exceptional relationships with customers by building rapport and developing trust
- Support customers through the onboarding process, including assistance with basic guided walkthrough of Payoneer's platform
- Manage multiple channels of communication in a high-volume environment
- Collect and share voice of customer with stakeholders
- Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders
- Draft various business reports

Who you are:

- 3-5 years of experience in, service and/or solution Sales (or Post Sales), Account Management experience, especially in payments, ecommerce or managing enterprise segment in IT, ERPs or Consulting
- Track record of meeting and exceeding business established goals
- Experience in leading complex negotiations with CXOs of large and enterprise accounts
- Ability to drive operational excellence through innovative initiatives

Not a must but a great advantage:

- Experience managing Post Sales, Onboarding or Engagement experience for B2B customers
- Experience in the Payments and Banking industry
- Familiarity with the B2B and Enterprise Customer Segment
- Experience with direct sales for small businesses engaged in cross border trade
- Experience with data analytics & BI tools
- #LI-AB4_
- #LI-Hybrid_

The Payoneer Ways of Working

Act as our customer’s partner on the inside
- Learning what they need and creating what will help them go further._

Continuously improve
- Always striving for a higher standard than our last._

Do it. Own it.
- Being fearlessly accountable in everything we do._

Build each other up
- Helping each other grow, as professionals and people._
- We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis._