IT Onsite Technician

hace 3 días


Buenos Aires, Argentina Hemmersbach GmbH & Co. KG A tiempo completo

**Be part of us**:Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

**Your Tasks**:

- Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers) in order to perform technical software configuration, rebooting, and other remedial actions.
- Provide support implementation, troubleshooting and maintenance support. Rapidly distinguish isolated user problems.
- Help establish VDI capabilities before demanded.
- Help coordinate VDI infrastructure modernization.
- Collaborate to perform network latency analysis to address slow connections and user experience issues with alacrity.
- Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
- Establish comprehensive availability and capacity management solution using lessons learned
- Develop solutions to technical issues.
- Provide follow-up reports (technical findings, feedback, resolution steps taken) for root cause analysis, engineering technical assessment and process improvement initiatives.
- Support customer requirements in a 24/7/365 environment and schedule.
- Update operations and maintenance documentation for 24/7/365 personnel. Update operations and maintenance documentation for 24/7/365 personnel.
- Mentor junior team members and supervise team.

**Our Requirements**:

- Must speak English.
- This role demands a Virtual desktop infrastructure (VDI) administrator.
- Will have a strong background across multiple areas of IT.
- Prior experience working with multiple VDI implementations is required.
- Deploy technology roadmaps provided by the VDI Architect.
- Provide technical advice and assist in developing solutions to address customer requirements
- Ability to configure and implement critical VDI solutions, including: AWS WorkSpace and AppStream 2.0, VMware Horizon, and Citrix.
- Create documentation as it relates to the standardized topology, equipment, and configuration.
- Mentor staff to maintain the Standard Operating Procedures (SOPs), Systems performance, identify and troubleshoot difficult or unusual problems, and analyze results for the implementation of system upgrades.
- Monitors server resource allocation/utilization and performs capacity planning. - Maintains knowledge and experience with VDI, Citrix, VMWare, and cloud VDI technology.
- Has a thorough understanding of virtual desktop technology, VMWare, COTS, GOTS, and Active Directories (AD).


  • IT Onsite Technician

    hace 2 semanas


    Buenos Aires, Argentina Hemmersbach GmbH & Co. KG A tiempo completo

    Provide software/hardware troubleshooting alongside great end user support to users at our clients location. - Argentina - Buenos Aires, AR - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Health insurance- Internal career development- International environment- Mentor program- Onboarding program- Unlimited...

  • IT Onsite Technician

    hace 2 semanas


    Buenos Aires, Argentina Hemmersbach GmbH & Co. KG A tiempo completo

    **Be part of us**: Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino...

  • IT Onsite Technician

    hace 2 semanas


    Buenos Aires, Argentina Hemmersbach GmbH & Co. KG A tiempo completo

    Level 2 Desktop Support to End Users on a professional level. - Argentina - Buenos Aires, AR - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- International environment- Job with purpose- Onboarding program**Your skills**: - Customer Service Skills - Ability to work on numerous...

  • Level 3 IT Technician

    hace 4 días


    Buenos Aires, Argentina CONEXIONHR A tiempo completo

    We take the worry out of technology by providing the knowledge and skills to keep operations humming along; and we do it one-on-one, side-by-side every step of the way. We don’t just fix things; we evaluate current and future needs and deliver the best solution for organizations; processes and objectives. About the Role:We’re seeking a skilled and...

  • Av Technician

    hace 2 semanas


    Buenos Aires, Argentina Axiom Technologies A tiempo completo

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. We are seeking a skilled and customer-focused Dispatch AV...


  • Buenos Aires, Argentina Tekskills Inc A tiempo completo

    **Job Title: Wireless Network Technician** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: Wireless AP troubleshoot and replacement (Cisco & Juniper), Remedy TAMs **Job Type**: Contract Ability to commute/relocate: - Buenos Aires, Buenos Aires: Reliably commute or planning to relocate before starting work (required)


  • Buenos Aires, Argentina Interlaced A tiempo completo

    Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions. How are we different from traditional IT companies? - We are cloud focused...

  • IT/AV L2 Technician

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Milestone Technologies A tiempo completo

    Company OverviewMilestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...


  • Buenos Aires, Buenos Aires C.F., Argentina CHERIT MENDEZ NICOLAS GERARDO A tiempo completo

    Sumate al equipo como Técnico IT de Campo Onsite para CABA y GBA ¿Tenés experiencia en servicios técnicos y te encanta el trabajo en terreno? Te estamos buscando Empresa líder en Servicios de Tecnología, partner oficial de HP, dedicada a brindar soporte técnico onsite en CABA y AMBA. Cuentan con un equipo profesional y estable, y te ofrecen un...

  • It/av L2 Technician

    hace 1 semana


    Buenos Aires, Argentina Milestone Technologies, Inc. A tiempo completo

    **Company Overview**: - Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and...