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At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
**Automation Engineer (Observability & AIOps)**
The Automation Engineer will design and implement automation workflows to improve efficiency, reduce manual toil, and enable proactive incident remediation. This role supports observability initiatives by integrating automation and AIOps into monitoring and alerting systems.
**Key Responsibilities**:
- Develop and maintain automation scripts and workflows for monitoring and incident remediation.
- Integrate observability platforms with ITSM tools to automate alert-to-incident creation.
- Implement noise suppression, event correlation, and self-healing capabilities.
- Work with SREs to design predictive monitoring and anomaly detection solutions.
- Ensure automation workflows align with compliance, security, and governance policies.
- Continuously optimize automation processes to improve system reliability and reduce MTTR.
**Required Skills**:
- Proficiency in scripting/programming (Python, PowerShell, Bash, or similar).
- Experience with automation frameworks (Ansible, Terraform, Puppet, or similar).
- Knowledge of AIOps platforms and event correlation tools. (desirable)
- Familiarity with observability tools and telemetry pipelines (logs, metrics, traces).
- Experience integrating monitoring/observability with ITSM tools (ServiceNow, ADO).
- Ability to design and implement self-healing workflows in cloud/on-prem environments.
**Job Description - Grade Specific**:
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
