Implementation Specialist

**Who we are looking for...**

We're looking for a passionate **Implementation Specialist based in Argentina** to join our growing team and help us provide intuitive and delightful experiences to our customers. As a Implementation Specialist, you will work closely with our clients during their implementation process, serve as a technical resource on an ongoing basis to ensure that their systems are integrated successfully with our app and that their commission math has been replicated accurately. We are looking for thoughtful, diverse, people that can connect with clients for this role.

**What you’ll contribute in this role**
- As a member of the implementation team, take the lead in implementation engagements with clients. Typically, this will represent 8 - 16 weeks of work with a client with daily/weekly calls to review information, clarify calculations, review results and ensure that their models are being calculated correctly
- You will juggle multiple implementation engagements at once and ensure that clients are progressing as quickly as possible
- Work with account management to help respond to follow-up needs from previously established clients

**What experience you’ll bring to Spiff**
- 2+ years of professional experience
- Highly analytical thinker with a natural ability to mentally map complex systems
- Experience with logic, especially if/then type flows, filtering, sorting, etc.
- Navigate complex excel models
- Professional. Internally Spiff is a startup, and it is awesome. Externally, clients must see that fun, but as a Fintech startup, working with senior members of management at some of the biggest brands in the world, every interaction needs to be fast, professional, succinct, and intelligent.
- Self Starter. We're building solid materials, and resources for new hires; but as a young startup, we're not there yet. We need people that enjoy ambiguity, and space to succeed without a lot of direction
- Ability to manage multiple projects and keep everything on track
- Strong verbal and written communication skills.
- Reliable. Since your work will represent much of the first experience a client has with Spiff, you will be asked to perform your work and manage your projects to complete them on time
- Detail-oriented - you will be asked to notice small details and fit them within the larger picture

**Bonus Points**
- Sales ops, especially familiarity with Salesforce (from an admin perspective)
- Technical expertise (SQL/database, Excel macros, light coding, etc...) is a huge plus
- Familiarity with project management best practices
- Basic accounting/finance understanding
- Interest in Startups/Tech/Finance. Our team loves the startup community, and genuine interest in the space is huge

**What types of perks and benefits we offer**
- Competitive Salary
- Health Benefits
- Remote First & Friendly Company
- Come join the best team in the space We’re building amazing software to solve a massive sales and finance gap, and you’ll be a major part of our success._

**_At Spiff, we're committed to building a diverse and inclusive organization that reflects the ever-changing world around us. We strive for an equitable workplace where everyone feels welcome regardless of gender identity or sexual orientation; race or ethnicity; age; physical ability; socio-economic status; religious beliefs; political views or affiliations; or any other factor that can be used to make someone feel excluded from the workplace experience._**

**_Our unwavering commitment to this mission is founded on the idea that varied perspectives drive innovation._**

**_We know that fostering a diverse and inclusive team has a positive impact on our products and services, and helps us better serve our customers, employees, and community stakeholders. That's why we're building a culture where differences are celebrated and an environment where people from all backgrounds are treated with respect and given the freedom to be their authentic selves._