Enterprise Support Engineer

hace 2 semanas


Rosario, Argentina Flexiti A tiempo completo

The Enterprise Support Engineer will help to support and relieve the pressure on the development teams. You are an expert troubleshooter with the ability to remove roadblocks and ensure smooth day-to-day operations.

**What you will be doing**:

- Directly help our customers and vendors by researching & troubleshooting software or hardware related issues
- Work directly with development engineers and business stakeholders to recommend and resolve issues
- Provides accurate & timely updates on issues relating to incident management and support.
- Properly escalate unresolved issues to appropriate internal teams
- Ensure issues and troubleshooting steps are properly logged
- Document technical knowledge in the form of notes and manuals
- Prioritize and manage several open issues at one time
- Work to improve system resilience, including both failover and disaster recovery capabilities.
- Implement automated support processes.
- Implement and monitor mitigating controls such as alerts

**What you should have**:

- 3 years’ experience in a support (or related) role
- Advanced SQL skills
- Excellent problem-solving skills
- Bachelor's degree in Information Technology, Computer Science, or relevant field
- Strong written and verbal communication skills
- Belief in the importance of teamwork, cooperation, and communication
- Advanced English level

**Nico to have**:

- Relational databases (ex. Microsoft SQL Server)
- NoSQL databases (ex. MongoDB)
- Telemetry & Logging Tools (ex. DataDog)
- Incident and Change Management tools (ex. Jira/Service Now)



  • Rosario, Argentina CrewBloom A tiempo completo

    Technical Support Specialist Job Summary: Join our team as a Technical Support Specialist, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience, excellent communication skills, and proficiency with...

  • IT Support Analyst

    hace 2 semanas


    Rosario, Argentina Flexiti Financial A tiempo completo

    Flexiti is one of Canada’s fastest growing fintech lenders. We aim to make our customers’ lives more affordable and help our retail partners grow their sales by offering flexible financing options. Through our award-winning omni-channel platform, customers can be approved instantly to shop with their FlexitiCard®, which they can use online or in-store...


  • Rosario, Argentina AgileEngine A tiempo completo

    Job Description AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI / ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to...

  • Data Engineer

    hace 7 días


    Rosario, Argentina OZ A tiempo completo

    THIS POSITION IS EXCLUSIVELY FOR ARGENTINA, RESIDING IN ARGENTINA IS A REQUIREMENT. We are looking for an Analytics Consultant with sound experience in the development of data integration solutions. SQL and working knowledge of Data Integration techniques necessary (ETL, Replication, Profiling) to support business needs. - Develop and maintain SQL code and...


  • Greater Rosario, Argentina Avature A tiempo completo

    IT Internal Services – Support AnalystCompany:AvatureLocation:Argentina, Rosario (Hybrid)The IT Internal Services team is a key part of Cloud Services, the area responsible for providing internal hardware and software support across the company. As a Support Analyst, you will be responsible for maintaining the resilience, availability, and reliability of...

  • DevOps Engineer

    hace 14 horas


    Rosario, Santa Fe, Argentina drvn A tiempo completo

    Role DescriptionWe are looking for a DevOps Engineer to join our team in Rosario, Argentina.You will help scale, automate, and improve our infrastructure and delivery pipelines. This role collaborates closely with Development, QA, and Product teams to ensure smooth releases, stable environments, and strong observability practices.Key...


  • Rosario, Argentina Avature A tiempo completo

    To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...


  • Rosario, Argentina Endava A tiempo completo

    A technology consulting firm based in Rosario, Argentina is seeking a Platform Engineer focused on modernizing a Developer Portal in Azure environments. The ideal candidate will have hands-on experience with Kubernetes, Terraform, and CI/CD tooling, along with strong communication and problem-solving skills. This role offers a competitive salary, hybrid work...

  • DevOps Engineer

    hace 13 horas


    Rosario, Santa Fe, Argentina drvn A tiempo completo

    Moveo Technologies Corp. (drvn)As the first and currently the main brand of Moveo Technologies Corporation, drvn provides premium, global, private passenger transportation and logistics services. Providing technology solutions and passenger transportation services for complex ground environments and projects is the company's primary focus.Role DescriptionWe...

  • Azure Engineer

    hace 2 semanas


    Rosario, Argentina OZ Digital LLC A tiempo completo

    JOB RESPONSIBILITIES: - Support defining Azure architecture and components. - Collaborate with the architecture team to design scalable and efficient Azure AI solutions. - Assist in the evaluation and selection of Azure services and tools. - Configure necessary Azure components. - Set up and configure Azure services such as Azure Machine Learning, Cognitive...