Systems Analyst 4-support

hace 1 semana

Buenos Aires, Argentina Oracle A tiempo completo

Systems Analyst 4-Support-22000FW7

**Applicants are required to read, write, and speak the following languages***: English, Spanish

**Preferred Qualifications**

Responsible for administration tasks of ORACLE products,
Experience in Setting up/Configure OS Linux and Unix.
You will be focused on the creation and management of business solutions using Oracle technology, the operations that surround it, and the infrastructure of Oracle services necessary to reach the highest levels of service (for example, availability, performance, etc.) and customer satisfaction.
Good Architectural knowledge on ORACLE products.
Knowledge and experience in configuring/setting up:

- Linux
- UNIX
- Networking
- OCI environments

Experience in Patch Management (Linux, Unix, Exadata)

Experience in ORACLE products Upgrades.
Experience in ORACLE Cloud Infrastructure (OCI).
Expertise in UNIX administration and monitoring
Experience in Shell & Python Scripting

Experience in Ansible, Terraform, Chef and DevOps tools
Process knowledge on Incident Management & Change management
Good Trouble shooting & Performance Tuning skills
Good verbal and written communication skills
Be flexible and willing to work in shifts.

**Detailed Description and Job Requirements**

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.**

**Job**: Support

**Location**: AR-AR,Argentina-BUENOS AIRES

**Job Type**: Regular Employee Hire

**Organization**: Oracle

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