Back Operations Lead

hace 2 semanas

Capital Federal Buenos Aires, Argentina Pro Coffee Gear A tiempo completo

**Back Operations Lead**

**Responsibilities**:

- **Stocking orders**:We import equipment to the US from a variety of countries. These orders need to be coordinated with our vendor partners and transit needs to be organized to ensure a seamless flow from order planning to receipt at our warehouse.
- ** Shipping Logistics**:We work with several partners to organize air and ocean shipments. This process requires us to get several quotations and organize the pick-up of orders from several countries.
- ** Drop-ship orders**:While we hold a lot of inventory at our warehouse, we do not stock most new espresso machines as each manufacturer holds stock for us. However, when we have a sale that we do not hold stock for it requires us to organize a shipment from our supplier warehouse to our end customer. Your responsibility will be to ensure an order gets placed with our vendors and that tracking gets linked to our client order.
- ** Ensure the end-to-end success of our fulfillment process**: You will have the most visibility around how a product comes from our supplier to our client. Therefore you will play a critical role in ensuring that balls aren't dropped from order placement to delivery.
- ** Process Improvement**:You will have a front-row seat to recurring activities that could be streamlined or automated. We leverage software automation as much as possible at our company and look forward to hearing your input on how things might be made more efficient.

**Qualifications**:

- 2+ years of experience in logistics and supply chain management, with a focus on order fulfillment and inventory management
- Experience with coordinating import and export shipments, including air and ocean shipments
- Strong organizational and analytical skills
- Excellent communication and interpersonal skills
- Great attention to details
- Ability to work independently and as part of a team
- Familiarity with inventory management and order tracking systems, such as QuickBooks and ShipStation is a bonus

Pro Coffee Gear provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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