Client Service Account Manager Analyst

hace 1 semana


Buenos Aires, Argentina JPMorganChase A tiempo completo

The CSAM will act as the client advocate and drive internal coordination by partnering with Sales, Product, Operations, Technology, Risk and Compliance to deliver service excellence. As the Client Service Account manager you will also support ongoing overall relationship health monitoring to forecast client “temperature” and facilitate regular discussion with Sales and the Global Corporate Bank.

**Job responsibilities**
- Client Service Account Managers have direct responsibility for servicing client portfolio as a central point of resolution and escalation for service issues, liaises with bank partners to manage issues
- Take ownership for problems and escalate to ensure timely resolution whilst leading internally through to resolution.
- Acts as proactive partner, reaching out to clients to assess progress, client satisfaction, and potential impediments to a high level of service satisfaction.
- Identifies and addresses product/service gaps and development opportunities, recommends and participates in product enhancements and service delivery plans.
- Partners with Sales on daily basis to deliver service excellence.
- Convey complex ideas and client issues with confidence analyzing client behavior and trends to propose service efficiencies.Adheres 100% to service case tracking guidelines and ensures client's compliance with risk policies/practices and educates clients on new legal/ regulatory/ cyber changes.

**Required qualifications, skills and capabilities**
- Minimum of 3+ years of relevant industry and/or functional experience.
- Bachelor’s degree required.
- Fluent in English written/verbal is a must.
- Good understanding of financial system.
- Good presentation skills.
- Excellent communication skills and ability to effectively partner with internal colleagues and external clients.
- Use of technical knowledge and client product to produce value-added solutions meeting business objectives
- Strong time management skills in a fast paced environment; demonstrating ability to balance competing priorities and being flexible with working hours when business needs arise.



  • Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Job summary** The CSAM will act as the client advocate and drive internal coordination by partnering with Sales, Product, Operations, Technology, Risk and Compliance to deliver service excellence. As the Client Service Account manager you will also support ongoing overall relationship health monitoring to forecast client...


  • Buenos Aires, Argentina JPMorganChase A tiempo completo

    **JOB DESCRIPTION** The CSAM will act as the client advocate and drive internal coordination by partnering with Sales, Product, Operations, Technology, Risk and Compliance to deliver service excellence. As the Client Service Account manager you will also support ongoing overall relationship health monitoring to forecast client “temperature” and...

  • Client Account Manager

    hace 3 semanas


    Buenos Aires, Argentina Arch Capital Group A tiempo completo

    Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of whatISTICS? Sorry - the original wording: Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces...


  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    A leading financial services firm in Buenos Aires is seeking a Client Service Account Manager to serve as the primary contact for key Wholesale Payment clients. This role involves ensuring client satisfaction through effective problem resolution and servicing efforts. The ideal candidate will have at least 3 years of experience in a relevant field and must...


  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Become a trusted partner to key clients as a Client Service Account Manager on our Wholesale Payments team, where your expertise will drive service excellence and client satisfaction. As a Client Service Account Manager (CSAM) within the Wholesale Payments team, you will act as clients’ primary point of contact for their day-to-day treasury operations. You...

  • Client Service Analyst

    hace 2 semanas


    Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** As a Client Service Analyst, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients. In this role, you will serve as the primary point of service contact for each client within your assigned portfolio. The assigned client portfolio...


  • Buenos Aires, Argentina GigaBrands A tiempo completo

    A leading global online payments provider is looking for an Account Manager based in Buenos Aires, Argentina. This full-time role involves providing outstanding customer service, managing client relationships, and driving account growth. Successful candidates will have exceptional English skills, strong analytical abilities, and a minimum of one year of...

  • Account Manager

    hace 2 semanas


    Buenos Aires, Argentina Otte Polo Group A tiempo completo

    About Us We’re not just looking for an Account Manager — we’re searching for a strategic partner, a relationship builder, and a results-driven professional who’s ready to elevate our client experience. At [Your Company Name], we help our clients thrive through innovative solutions and dedicated service. Join a passionate team where your voice...


  • Buenos Aires, Argentina JPMorgan Chase & Co. A tiempo completo

    Become a trusted partner to key clients as a Client Service Account Manager on our Wholesale Payments team, where your expertise will drive service excellence and client satisfaction. As a Client Service Account Manager (CSAM) within the Wholesale Payments team, you will act as clients’ primary point of contact for their day-to-day treasury operations. You...

  • Account Manager

    hace 4 semanas


    Buenos Aires, Argentina DotYeti Design A tiempo completo

    Account Manager - DotYetiImportant Note: This position requires mid-shift hours (11:00 AM to 7:00 PM Argentina Time).Were looking for a proactive and client-focused Account Manager to help us build strong, lasting relationships with our clients and ensure smooth collaboration with our creative team. You'll play a key role in managing the end-to-end client...