Financial Services Representative
hace 5 días
WibitCS is a leading provider of financial services, seeking a highly skilled and motivated Customer Support Agent to join our team in the Limassol office. As a representative of our company, you will play a vital role in delivering exceptional customer service and support.
Estimated Salary: €25,000 - €35,000 per yearJob Description:We are looking for an experienced Customer Support Agent to work with our clients in the Farsi language. The ideal candidate will have excellent communication skills, both verbal and written, as well as experience in handling customer inquiries via phone, email, and chat.
The successful candidate will be responsible for providing timely and effective support to customers, identifying their needs, and resolving issues promptly. You will also be required to update CRM records and maintain accurate documentation of all interactions.
Required Skills and Qualifications:- Excellent command of English (C1) and Farsi (C1) languages
- Proven customer support experience
- Ability to work under pressure and meet deadlines
- Strong phone contact handling skills and active listening
- Proficiency in Microsoft Office Word, Excel, Outlook
- Remuneration according to qualifications and experience
- Medical Insurance Scheme
- Provident Fund
- 13th Salary
- Company's Group Discount Scheme
- Inhouse fitness room with classes offered
- Modern working space at a central location
- Friendly multinational environment
- Opportunities for professional learning and growth
This is a full-time position, requiring flexibility to work on weekly rotating shifts (morning/afternoon/night). The successful candidate will be based in the Limassol office or be willing to work from home if needed.
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