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Account Development Specialist
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Account Development Specialist Job Description
\We are seeking an experienced Account Development Specialist to join our team at Uplift People Consulting. As a key member of our client-facing team, you will be responsible for developing and maintaining strong relationships with clients to drive business growth.
\Key Responsibilities
\- \
- Develop and maintain strong relationships with clients to drive business growth.\
- Identify new business opportunities through collaboration with clients and internal teams.\
- Collaborate with account managers and clients to deliver exceptional customer experiences.\
- Ensure product deliverables meet customer specifications in terms of timeliness and quality.\
- Communicate effectively with internal teams to keep everyone informed about client activities.\
- Monitor performance against service agreements and ensure client obligations are met.\
- Provide expert advice to clients on our products and services.\
- Train internal staff on product/service offerings and best practices.\
- Represent Uplift People Consulting on external client projects.\
- Mentor and lead junior client service representatives when needed.\
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Requirements
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- Bachelor's Degree Required\
- 2 Years of Related Work Experience Required\
- Thorough knowledge of client service concepts, practices, and procedures required\
- Strong understanding of Uplift People Consulting's products and the Pharmaceutical industry required\
- Experience in meeting facilitation, presentation, and training required\
- Excellent written and verbal communication skills\
- Demonstrated problem-solving, analytical, and customer service skills\
- Able to travel to clients and company offices as necessary\
- Accreditation preferred in multiple business lines of IMS service certification program required\
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