Administrative Coordinator

hace 2 semanas


Buenos Aires, Argentina Boston Scientific A tiempo completo

About the Role

The Administrative and Process Management Coordinator will support the Customer Services Manager in maintaining the goals and objectives of the department.

Key Responsibilities

  • Lead the customer care team and billing team, ensuring effective team management and leadership.
  • Manage monthly billing closing and key accounts, maintaining accurate records and reports.
  • Oversee the management of area indicators, including delivery lead time, returns over sales, and other key performance metrics.
  • Manage consignment inventories in hospitals, ensuring efficient inventory management and control.
  • Implement customer-centricity and customer satisfaction tools, enhancing the overall customer experience.
  • Maintain constant relationships with internal and external customers, fostering strong partnerships and communication.
  • Develop and implement optimization and automation tools, such as RFID, to improve efficiency and productivity.
  • Handle archives, files, and commercial and regulatory documentation, ensuring compliance and accuracy.
  • Manage continuous improvement projects, driving process enhancements and innovation.

Required Qualifications

  • Graduated in Administration, Engineering, or Logistics.
  • Experience in supply/logistics, with at least 5 years of experience.
  • Advanced English language skills.
  • Experience in a similar position, with at least 5 years of experience.

Preferred Qualifications

  • Effective communication and interpersonal skills.
  • Strong time management and team management skills.

About Boston Scientific

Boston Scientific is a global leader in medical science, committed to solving the challenges that matter most. We are united by a deep caring for human life and a mission to advance science for life. Our innovative medical solutions improve patient lives, create value for our customers, and support our employees and communities.



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