Customer Retention Manager

hace 4 días


Rosario, Santa Fe, Argentina Chevron A tiempo completo

**Company Overview**

Varsity Tutors is a leading education technology company that offers personalized learning products. Our mission is to help students achieve their academic goals.

As a Senior Customer Retention Specialist, you will play a critical role in ensuring the success of our clients. Your primary responsibility will be to manage a high volume of inbound phone calls, addressing customer inquiries, resolving issues, and providing exceptional support.

**Required Skills and Qualifications**

  • Fluent English language skills
  • 3+ years of experience in account management, client relations, or hospitality
  • Education, teaching, or tutoring experience preferred
  • Strong problem-solving skills and ability to adapt quickly
  • Conflict management skills and high-level judgment

**Benefits**

  • Competitive hourly rate
  • Full-time position with evenings and weekends required
  • Fully remote work environment


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