Customer Retention Associate
hace 5 días
At Varsity Tutors, we're revolutionizing education with innovative technology. We're seeking a talented Senior Customer Retention Specialist to join our remote team in Argentina.
The ideal candidate will be responsible for managing high-level customer escalations, ensuring seamless customer experiences, and driving retention through efficient issue resolution.
You'll work closely with our sales and training teams to deliver exceptional results and exceed client expectations.
To succeed in this role, you'll need:
- Fluent English language skills
- 3+ years of experience in account management, client relations, hospitality, or tourism
- Strong problem-solving skills and adaptability in fast-paced environments
- Excellent verbal and written communication skills
- Able to remain calm and professional under pressure
In return, you'll enjoy a competitive hourly rate ($12/hr USD), full-time position (40 hours/week) with flexible hours, and a unique opportunity to shape the future of education.
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