Data Insights Analyst
hace 5 días
Company Overview
Iris Software is a leading provider of technology solutions that empower organizations to succeed in today's fast-paced business landscape. Our team of experts works collaboratively with clients to understand their unique challenges and develop innovative solutions that drive results.
Job Description
The Cross-Function Support Reporting Analyst is responsible for supporting and managing Security products and services across the organization. This includes developing and implementing analytics and reporting strategies, conducting service reviews, and initiating process improvements to enhance service delivery.
Key Responsibilities
- Develop and implement data-driven insights to inform business decisions
- Conduct regular service reviews to identify areas for improvement
- Collaborate with stakeholders to initiate process improvements and enhancements
Required Skills and Qualifications
To be successful in this role, you will need:
- A Degree in Computer Science or related discipline, or equivalent work experience
- 5 - 7 years working within Information Technology in a global firm
- Experience with SQL databases, scripting, and API configuration and management
- Knowledge of SharePoint development and management
- Critical thinking skills demonstrating analytical and systematic approach to problem solving
- Excellent interpersonal, communication and presentation skills
Benefits
We offer a range of benefits to support your career development and well-being, including:
- Support, coaching and feedback from experienced colleagues
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
Others
We are committed to creating a supportive and inclusive work environment that enables our people to thrive and reach their full potential.
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